Anthony Maina Email and Phone Number

Meeting and introducing the company and its variety of machinery to potential clientsSchedule marketing trips to various events to promote and build awareness of the companyFollow-up on customer orders from shipping to deliveryCollection of customer feedback on delivery, equipment/machinery performance and recommendations.Communication with existing clients on new equipment/machinery while providing information on the advantages and strengths of the sameSharing of brochures via email and social media channels for marketing purposesCommunication with distributors concerning shipments, equipment issues and general feedback.Preparation of sales and marketing reports for managementDevelopment of marketing strategies while analyzing the various competitors in designated region.Research and recommendation of marketing trends, activities and events to boost sales.

Facilitation of product deliveries to customers.Collection of customer feedback on the products purchased.Consistent follow-up on clients concerning potential or upcoming orders.Marketing the various products to potential clients while sharing the company marketing materials.Sharing of promotions and offers on products with existing and potential clients.Answering all queries on products, deliveries and more via phone, social media and email.

Maintaining technical documentation and IT policies.Liaising with service providers and suppliers on institutional hardware and software issues.Training of staff on the ERP systemAttending to user support requests received via the helpdesk system.Compiling reports on system usage, needs and recommendations for management.Management of network servers, routers and switches.Ensuring security through access controls, backups, and firewalls.

Provision of ICT Support to staffSupport, Maintenance and management of all ICT equipmentParticipated in advising and sourcing of ICT equipments