• Greeting customers as they arrive.• Achieve sale objectives to build company revenue.• Sales Training, coaching, mentoring sales associates on the floor. Achieving all the steps to closed a successful sales transaction.• Payroll, Scheduling staff, Budget control• Expertly coached and supervised a results-driven team of 13+ employees to achieve and surpass high-performance standards and goals.• Shipment and receiving, Inventory control, loss prevention• Balance cash at the end of the shift and generate accounting reports for the benefit of the next shift.

• Answer incoming customer inquiries about Cricket wireless.• Provide accurate information and building a relationship with customers to ensure a positive sales transaction. • Making sure customers have a great knowledge of all plans, devices, insurance options and protection for the device. • Obtain complete customer contact information and details as necessary.• Entered all information in the database.• Responsible for meeting and exceeding company sales , credit, conversion and quality goals. • Processing shipment and receiving shipment through UPS, FedEx and USPS

• Greet the customers and assist them with general problems and complaints.• Answered questions concerning sports club’s policies and procedures.• Monitors entrances and exits; acts to prevent unapproved or unlawful entry; controls entrances, the movement of people in the facility.• Oversee morning shift operations • File and retrieve member’s files, and sort paperwork. Answer phones • Managed a team of front desk staff to ensure the proper procedures were used for entry to facility.