Anthony Macri Email & Phone Number

Jacksonville, Fl, Us

Jacksonville, Florida

- Manage the Systems Technology Department including providing 24/7 support and troubleshooting for all brewery production systems, managing communications budget, and implementing project work.- Monitor and support over 500 computers, servers, and VMware virtual machines, including Windows Updates, anti-virus and malware updates, software installations and upgrades, and system upgrades.- Provide support to all 400+ brewery employees for all systems including Windows computers, Windows servers, Active Directory accounts, operational control systems, wireless computer terminals, Sprint cell phones, Nortel desk phones, and Cisco network switches.- Managed and oversaw the conversion of 325 general office and production line computers to VMware virtual machines with no downtime to the operation.- Utilize HP Service Center system to ensure daily customer support and upgrade requests are completed in a timely fashion with the goal of 100% customer satisfaction.- Document and update department standard operating procedures to ensure standard way of performing repetitive tasks to reduce unnecessary waste and complexity.- Ensure all department goals, Key performance indicators, and targets are met.- Manage and implement corporate system upgrades and infrastructure projects.

Merrimack, New Hampshire

- Trained to become a Brewing Process Engineer.- Provided technical assistance and support for Brewing production related issues, and capital projects.- Improved the Brewing process by implementing program and process changes requested by brewers or managers.- Ensured Brewing targets, Key performance indicators, and department initiatives were met.

Merrimack, New Hampshire

- Took charge in managing and maintaining the Systems Technology Department as a single resource for a period of 5 months.- Supplied support to all brewery employees for all user systems.- Provided 24/7 application and systems support for all brewery production systems and equipment (Brewing, Operations, Quality Assurance, and Utilities).- Utilized the HP Service Center system to ensure all customer requests are completed in a timely fashion.- Managed and installed virtual computer replacement project for plant floor computers with minimal issues.- Ensured all department objectives, Key performance indicators, and targets were met.- Assisted with implementation of various corporate systems projects.- Provided support for brewery network infrastructure and related equipment.- Supported and maintained Nortel brewery phone system and all telephone related systems.- Managed and installed Windows 2008 Domain Controller upgrade.- Developed multi-step plan for equipment moves to minimize disruption to end users during office relocation project.- Designed and implemented cell phone reduction effort (from 400 to 125) across entire brewery to minimize costs and complexity to brewery operation.

Baldwinsville, New York

- Provided support and troubleshot technical issues from end users in the brewery.- Planned and implemented Cisco network switch upgrade for two of the production lines.- Improved wireless network issues with warehouse automated fork truck loaders.

Huntington, New York

- Developed complicated interactive web page designs with intercommunication's and statistics of databases.- Designed and maintained web pages for departments of daily work tasks.- Simplified existing web pages to be more efficient and added additional functionality to increase the effectiveness of users.

Rochester, Ny

- Provided technical support for the OrCAD and Cadence design software tools. - Assisted customers through the installation process of their OrCAD tools, including setting up the license manager, installing the products, and getting their tools to run correctly.

Port Jefferson, New York

- Assisted customers with office equipment purchases, troubleshot and repaired computers, trained new employees in office equipment department. - Received Employee of the Month twice & was nominated for Staples All-Star.

Bachelor Of Science (B.S.), Computer Engineering

Education record