Anthony Magliaro Email & Phone Number

Mississauga, Ontario, Canada

Ancaster, Ontario, Canada

•Initiated a marketing collaboration with a local real estate organization that resulted in profits of approximately $2000 and 14 new customers•Administered social media accounts for the use of processing orders, receiving payments, promoting temporary offers for holidays, and answering questions that served in our business’ growth•Designed multiple graphical advertisements to promote our variety of products that resulted in profits of $4000 and 33 new patrons•Promoted customer satisfaction by resolving complaints using a client focused approach to maintain client relations and brand reputation.

Brampton, Ontario, Canada

•Consulted multiple third-party logistics and telematics companies regarding their day-to-day shipping and tracking operations by conducting interviews that led to valuable insights on current best practices for the use of the FourKites software •Redrafted the Standard Operating Practises for the internal conduct of working with FourKites that led to the software becoming mainstream within Nestle Canada’s supply and logistics teams as well as with 14 of their corresponding carriers•Communicated with carriers our expected standards regarding their integration within Fourkites and ensured their compliance which led to greater efficiency and accuracy in tracking shipments within the software

Toronto, Ontario, Canada

•Headed a three-month multiplatform digital marking campaign with the use of geofencing that resulted in 130 new LeapGrad users•Communicated directly to customers with the use of social media applications regarding the benefits of our services to promote our professional and inclusive brand•Designed multiple creative and enticing graphical advertisements to engage the community that cultivated peak interest in our services, resulting in 1500 views•Managed a small team of graphic designers and facilitated the timely completion of required workloads

Hamilton, Ontario, Canada

•Consistently exceeded punctilious customer service guidelines by being approachable and cordial, providing the customer with a positive shopping experience•Surpassed management’s expectations by demonstrating reliability and efficiency, resulting in additional responsibilities and training opportunities•Screened customers using provided COVID-19 questions and managed store capacity to ensure compliance with provincial guidelines and reduce the spread of the virus•Ensured products were properly labelled and tagged to reduce customer distributions and maintain store efficiency