Manager of 250,000 square foot facility with 60 people. Main responsibilities include productivity improvement, cost control, budgeting, and day to day operations of entire Distribution team.

Responsible for approximately 125 people in Customer Service, Warehouse, Repair, Inventory Control, Purchasing, Sales, Marketing, Finance , I.T., Compliance, Human Resources, and facilities. Reports directly to the Supervisory Board of German parent.• Increased market share form 5.6% to 6.3% during a time when 65% of our customers had to replace equipment because of a decertification.• Revenue grew revenue by 16% over 4 years • Account receivable D.S.O improved by 10%. Inventory cover days improved by 25%.• Cancelation prevention increased to 58.9% of total opportunities from 37%• Retention of contracts doubled over 2 years• EBITDA grew by 8% over 4 years even with investment of people in Sales and Marketing• Audits and Regulatory reviews were on time and without exception.Reporting directly to the President, responsible for approximately 60 people in Customer Service, Warehouse, Repair, Inventory Control, Purchasing, and facilities. • Led project team to replace ERP system with Microsoft’s Navision• Implemented Quality Program to drive process and profit improvement• Developed operating standards that include days to turnaround, inventory cover days, acceptable quality rates, and productivity standards.• Developed the operating staff. .• Established processes and controls throughout operations group.• Manage regulatory affairs.• Investigating Web solutions to further reduce internal transaction cost.•

Reporting to Divisional President and Group President of this $600 million education company, managed 170,000 square foot distribution center as well as eight contracted warehouses. Responsible for $5 million operating budget and $15 million inventory. Managed up to 125 people in customer service, purchasing, inventory control, shipping, receiving, and assembly. Promoted shortly after Tribune acquired company in 1996.• Led a project team representing operational areas through system replacement, resulting in a 50% reduction in order turnaround, 10% reduction in inventory, and 15% increase in productivity.•Proposed and executed relocation of distribution activities for one Education Company which had outsourced its distribution. Improved utilization of existing facilities and labor saved $1 million in the first year.•Leveraged inventory to provide completed assembled kits to sister company, improvingprofit margins by 10%, reducing inventory by 15%, and enhancing customer service which resulted in 300% increase in sales.•Initiated and facilitated customer care meetings resulting in faster customer response, improved internal communications, and improved product packaging.•Through intensive research of competitive environment, negotiated Union contract that was 25 % less than anticipated.