Anthony Manuel Email & Phone Number

Las Vegas, Nevada, United States

Las Vegas, Nevada Area

• Effectively managed a full-time staff of 7 employees including hiring and training 20+ staff members, fostering an environment of continuous improvement and success while achieving record sales and up to 80% sales growth across multiple branches.• Successfully cultivated a 10-year proven sales growth track record, winning the “100 Goal Attainment” and “Sherlock Holmes” awards for contributions in the reduction of controllable losses.• Architected and implemented polices in alignment with corporate objectives and local regulations, used to efficiently reduce operational overhead and streamline daily operations.• Drove efficiency and accountability across all levels of staff while executing all daily operational tasks including assembling and monitoring branch activity reports and statistics, supervising and communicating sales trends and goals, facilitating monthly internal audits, and solving complex member issues, among other responsibilities.

Las Vegas, Nevada Area

• Provided customer-centric leadership supporting increased customer satisfaction scores, providing customer cash/currency exchanges, and checking cashing services within established procedures and state regulations.• Collaborated across various personnel to ensure accuracy of information provided to customers regarding credit line establishment, effectively managing pit fill/credits with ease.

Orange, California, United States

• Provided expertise and leadership across store functions, maintaining daily cash flow to ensure branch cash settlement was not exceeded, while consistently passing branch audits with satisfactory or better with 0% controllable losses.• Coached and supervised 12+ employees to properly educate customers regarding offered services and products, establishing customized solutions to augment revenue and ensure customer satisfaction—evidenced by the design and implementation of a new, fee-based product to sell across the unbanked credit card membership base.

Long Beach, California, United States