Anthony Martinez Email and Phone Number

An enthusiastic, dynamic, and results driven Service Delivery and Operations Manager with over 15 years’ experience in the ICT industry. Expertise covers service operations and delivery across technology applications, IT infrastructure and Networking. This includes leading technical teams based on different locations globally and outsourced vendor partners. Experienced in managing diverse set of internal and external customers. I had worked with large corporations as well as small to medium companies. My key strengths include leadership, customer advocacy, process improvement, automation, SLA/KPI governance, and vendor management. I am a supportive, kind, and friendly colleague who works well in a team environment, compelled to make a difference in the workplace.