Global Retailer – Venture Builder & Project Lead: Researched and validated the proposition and designed the MVP for a new venture, creating a holistic wellness business and brand, benefiting from the agility of a startup, but with the trust and backing of a large corporate. Responsibilities included:• Significant discovery including desktop, qual and quant research to understand and frame the opportunity area.• Ideating and developing opportunity areas into concepts.• In market demand testing and experimentation using multiple marketing channels to test risky assumptions and to iterate the proposition.• Creation of the business and commercial model to validate a decision over further investment and scale out.• Design of MVP, creation of user journeys and storiesGlobal Retailer – Project Lead: Led the, design, pilot and implementation of a new customer loyalty club, offering benefits, rewards, and a community to millions of customers globally, achieving growth ambitions, and creating a perception change, from provider, to partner. Responsibilities included:• Experimentation and feasibility assessment• Product management of backlog• Development of marketing strategies• Operational assessment and implementation

The Applied Innovation Exchange (AIE) serves to solve client’s most complex problems using emerging technology:• Working with clients, enabling them to embrace innovation as an enterprise capability.• Focused on human centred insights, and working in sprints using a methodology that combines Design Thinking, Google Sprint Toolkit, Lean-Start up and Scrum frameworks, the AIE creates products which prove value, to validate further roll out.As a Senior Innovation Consultant, my work focuses on aiding clients take advantage of adjacent or transformational innovation, business model design and business case creation.

Global Insurance Company – Crisis Management LeadLed the design and delivery of a crisis management exercising service:• Detailed analysis of threats and vulnerabilities, risk appetites, and maturity level to design a tailored service.• Facilitation of workshops to understand requirements, agree priority and gain consensus.Government FS Institution – Project ManagerLed project to automate previously manual tasks, resulting in financial savings and a reduction in FTE: • End-to-end delivery of the project, including commercial management of third parties, management of junior resources.Consumer Products Company – Procurement FacilitationWorked with a large consumer products company to select their new payment service provider for the North American market:• Undertaking a Product Owner role, owning the requirements catalogue, prioritising these based on input from SMEs.• Representation of statistical analysis for the board-level presentation of recommendations.Government Department – Security Resilience StrategyDesigned the Security Resilience strategy for a large government departmentAirport – AnalystDelivered a project to improve the operational efficiency of the airport through analysing passenger movement through terminals:• Dashboard design and data analysis

- Worked for London Underground Commercial on an tender process evaluating 4 vendors on their capability to build the Northern Line Extension- Created scoring models to compare vendors

- Worked on a project to evaluate the savings available to a company from testing their cloud systems- Created sponsorship proposal to improve the company's corporate social responsibility