Anthony Mays Email and Phone Number

•Tailored and instituted Microsoft Dynamics CRM solutions, contributing to enhanced workflow and productivity.•Provided exemplary technical support and user account management, securing continuous DoD OIG operations.•Assisted with rigorous data quality initiatives, aligning with Government Accountability Office guidelines for supreme data integrity.•Spearheaded timely weekly data integration and bulk data processes, facilitating accurate and efficient data utilization.•Fostered user adoption of MS Dynamics CRM through comprehensive training, coupled with responsive customer support.

•Led data projects from inception to execution, ensuring alignment with HR strategic objectives.•Designed SAP Business Objects reports for HR analytics, aiding in the improvement of hiring processes and diversity initiatives.•Managed and advanced the HR knowledge Center Database, supporting key HR decisions and demographic analyses.•Collaborated closely with systems administrators to refine HR systems (REETA), optimizing data management and program tracking.

•Analyzed mobile/IT service expenditures, implementing cost-saving measures resulting in annual savings of $9,000.•Conducted a thorough assessment of IT assets, devising strategic upgrade plans without inflating costs.•Managed vendor relations to secure reliable IT solutions, demonstrating commitment to organizational growth and efficiency.•Created SOPs and operated the help desk, ensuring top-tier internal IT support and user satisfaction.