Anthony Mcauley

Anthony Mcauley Email and Phone Number

Help Desk Support Analyst @ ParentPay Group
Chelmsford, GB
Anthony Mcauley's Location
Chelmsford, England, United Kingdom, United Kingdom
About Anthony Mcauley

Experienced help desk engineer with extensive experience of customer support; hands-on experience of using a vast array of software packages, including bespoke in-house systems and developing and customising my own. Created clear, concise user manuals and associated training sessions.Experience in systems support ( supporting systems written in Unix/Linux) and call logging on an in-house built help desk bespoke system (written in MS Systems tester.

Anthony Mcauley's Current Company Details
ParentPay Group

Parentpay Group

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Help Desk Support Analyst
Chelmsford, GB
Website:
parentpay.com
Employees:
237
Anthony Mcauley Work Experience Details
  • Parentpay Group
    Help Desk Support Analyst
    Parentpay Group
    Chelmsford, Gb
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  • Parentpay Group
    Help Desk Support Analyst
    Parentpay Group Apr 2022 - Present
    Chelmsford, England, United Kingdom
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  • Edg (Eastern Data Group)
    Help Desk Support Analyst
    Edg (Eastern Data Group) May 2005 - Mar 2022
    Hatfield Peverel, England, United Kingdom
    Client support via remote system access.Responding to incoming help desk calls.New system installation for clients.Creation of user manuals.Training delivery.
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  • Department For Work And Pensions (Dwp)
    Administrative Clerk
    Department For Work And Pensions (Dwp) Jan 2003 - May 2005
    Chelmsford, England, United Kingdom
    Creation of statistical input system for tracking incapacity benefit.Target driven customer support service.
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  • Cor Investment Solutions
    Help Desk Manager
    Cor Investment Solutions Jun 1999 - Jan 2003
    Eastleigh, England, United Kingdom
    Customised help desk package to our company’s requirements in order to optimise productivity.Creation of user manuals.Delivery of training.Client support via remote systems access.Created software for ISA/PEP financial packages.Experience in Dbase, Clipper and Adabas Natural.
  • East Coast Systems & Consultancy
    Analyst Programmer
    East Coast Systems & Consultancy Jun 1998 - Jun 1999
    Clacton-On-Sea, England, United Kingdom
    Developed a software system for a client for the management and disposal of second-hand pc equipment (from initial specification through to implementation).
  • Aon
    Analyst Programmer
    Aon Jan 1996 - Jun 1998
    Romford, England, United Kingdom
    Software development - Audit and Test systems - using QARUN test software for Y2K compliance.Responsible for maintenance of legacy systems.
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Frequently Asked Questions about Anthony Mcauley

What company does Anthony Mcauley work for?

Anthony Mcauley works for Parentpay Group

What is Anthony Mcauley's role at the current company?

Anthony Mcauley's current role is Help Desk Support Analyst.

Who are Anthony Mcauley's colleagues?

Anthony Mcauley's colleagues are Josephine Anderson, Ryan Glenn Smith, Kerrie Bell, Stuart Little, Dilshan Gammampila, Dan Warburton, Rahul Zaware.

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