I currently excel as a Service Writer at Craftsmen Utility Trailer, leveraging my direct communication and problem-solving skills to clarify repair costs and maintenance for our customers. My role at Craftsmen has solidified my competencies in supervising service sales and ensuring customer satisfaction in the truck and trailer industry.At Craftsmen, my focus has been on enhancing the service experience, fostering transparent communication with clients on equipment and parts needs. My background in parts sales and installation supports our team in delivering efficient solutions. I am motivated to contribute to an environment that values clear communication and teamwork, bringing diverse perspectives to meet our organizational goals.