As the Founder and Chief Strategy Officer of VI Outlet, I have been at the forefront of shaping and executing the strategic vision of our organization. VI Outlet is dedicated to empowering Caribbean artists and small businesses by providing a platform to showcase their talents and connect with a global audience.Key Responsibilities: Strategic Leadership: Spearheading the creation, communication, execution, and sustainability of all strategic initiatives within the company. Event Management: Leading the planning, creation, and execution of events, including venue acquisition, concept development, and design. Business Development: Driving business conception and updating, exploring new sectors and opportunities, and overseeing proposal grant writing to fuel growth. Branding & Marketing: Crafting and refining the brand identity of VI Outlet, ensuring consistent messaging and engagement across all channels. Team Leadership: Fostering recruitment and retention efforts, ensuring that our team aligns with the company's mission and vision. E-Inks Printing (DBA): Overseeing the service-oriented aspect of the business, providing printing and related services to support our community's needs.Under my leadership, VI Outlet has grown to become a key player in promoting the cultural richness of the Caribbean, bridging the gap between local creatives and a global marketplace.

As the owner of Mowin' It & More, I specialize in providing top-tier handyman and home improvement services throughout Akron, Ohio. From furniture assembly and TV mounting to full home repairs and tech installations, my team and I are dedicated to delivering quality work with exceptional customer service.With a focus on reliability, precision, and customer satisfaction, we strive to make home maintenance hassle-free for our clients. Whether you're upgrading your space or need essential repairs, Mowin' It & More is here to help you every step of the way.

For over 22 years, I have successfully operated as an Independent Contractor and Mystery Shopper, providing valuable insights to various retail stores, corporations, and service providers across the Akron and Cleveland areas. My role involves conducting detailed surveys, merchandising assessments, and customer service evaluations, enabling businesses to enhance their service delivery and overall customer experience.Key Responsibilities: Customer Service Evaluation: Act as a regular customer to assess the quality of service, product offerings, and overall customer experience. Provide detailed feedback through comprehensive reports, helping businesses identify areas for improvement. Merchandising Assessments: Monitor product placement, display effectiveness, and inventory levels in retail environments, ensuring that merchandising strategies align with company standards. Auditing and Compliance: Perform compliance checks in various settings, including movie theaters, where I monitor viewer turnover, crossover, approval rates, and box office statistics. Reporting: Compile and submit detailed reports that include observations on customer interactions, cleanliness, product availability, and service efficiency, which are crucial for improving business operations.My work as a Mystery Shopper has contributed to improving customer experiences and helping companies maintain high standards in service and product quality.

During my tenure as a Resident Supervisor at Oriana House, Inc. from December 2016 to January 2019, I played a pivotal role in the Community Based Correctional Facility (CBCF) program, one of Oriana House's most structured residential rehabilitation initiatives. My responsibilities included maintaining a safe and secure environment, supervising daily client activities, and ensuring compliance with organizational guidelines. I conducted critical facility operations such as intakes, random alcohol-sensor tests, urine drug screens, dorm searches, and emergency drills, meticulously documenting results in the Orion database.One of my most significant accomplishments was pioneering the CBCF Art Initiative, a creative program that was both innovative and highly effective in promoting mental well-being and personal growth among clients. The initiative provided a constructive outlet for clients to express themselves through art, reducing stress and fostering creativity. This program not only contributed to the clients' rehabilitation by improving cognitive function and emotional health but also enhanced the facility's environment, making it more conducive to positive change.The CBCF Art Initiative was recognized within the organization, featured in Oriana House's company newsletter, and received widespread acclaim for its impact. My efforts were formally acknowledged with a Certificate of Appreciation from The Drug Court Team and a commendation letter from VP Michael Randal, highlighting the value of my contributions to both the clients and the organization.Through this initiative, I demonstrated a commitment to improving the lives of the individuals under my supervision, showcasing how creative programs can have a transformative effect on both the clients and the broader community. My role as a Resident Supervisor was instrumental in supporting Oriana House's mission to guide individuals toward productive, responsible, and law-abiding lives.

Throughout my career as a Temporary Employee, I gained valuable experience across technical operations, warehouse management, and quality control, working with several reputable companies.**Rockwell Automation** **Position:** In-Circuit Test Operator - Implemented testing procedures for electrical circuits, ensuring functionality and safety.- Operated in-circuit test machines and managed the packing and shipping of modules.- Collaborated with the quality assurance team to resolve issues and maintain high standards.**Superior Beverage** **Position:** Warehouse Associate/Shipping Receiving Clerk - Performed warehouse duties, including loading/unloading products using automated order-picking machines.- Ensured efficient storage, retrieval of products, and accurate shipping and receiving operations.**Hi-Tech Staffing (Goodyear Tech Plant)** **Position:** Machine Operator - Operated the Aztec machine to test tire uniformity and durability.- Managed the Bias machine, ensuring precise tire painting and coating.- Trained new employees on machine operations, emphasizing safety protocols.**Manpower (Michelin)** **Position:** Sheorography Machine Operator - Inspected tires for defects using Sheorography machines.- Applied company logos using the appliqué machine, ensuring product quality.- Managed tow motor operations and maintained accurate logs in Excel.This experience provided a strong foundation in technical operations and logistics, making me a versatile and reliable contributor in various industrial environments.

June 2007 August 2008 Tennis All StarsDuring my time as a Student Assistant at the University of Akron, I had the opportunity to contribute to various departments, gaining a diverse range of skills and experiences. My role involved providing support in the University’s Costume Shop and Computer Lab, as well as assisting with the Project Grad summer program.Key Responsibilities: Costume Shop Assistance: I worked in the University of Akron’s Costume Shop, where I was responsible for ironing, sewing, and laundering various items and costumes. My attention to detail and commitment to maintaining the quality of the costumes ensured that the University’s theatrical productions were visually compelling and professionally presented. Computer Lab Support: In the Polsky Building M-Deck Computer Lab, I assisted students with Microsoft Office applications and various computer functions. This role required me to provide technical support, troubleshoot common issues, and help students navigate digital tools essential for their coursework. Project Grad Support: I contributed to the Project Grad summer program, where I implemented and assisted in classroom discussions and assignments. My involvement in this program was crucial in supporting students’ academic development, particularly during summer sessions focused on English and other core subjects.

At Tennis All Stars, I contributed to a youth development program designed to foster positive decision-making among at-risk youth aged 8 to 18. The program aimed to address critical issues such as obesity, substance abuse, and violence, helping participants make healthier life choices.Key Responsibilities: Program Implementation: Assisted in executing the program's goals and policies, ensuring alignment with the mission to positively impact youth through structured activities. Safety and Well-being: Maintained a secure and supportive environment for participants, monitoring their physical and emotional well-being, and addressing any issues constructively. Skill Development: Collaborated with the Juniors Development Chairperson to design and conduct engaging tennis drills that enhanced the participants' athletic skills, discipline, and teamwork, tailored to their individual levels. Role Modeling: Served as a positive influence, promoting sportsmanship, teamwork, and respect both on and off the court. Community Engagement: Supported the program's outreach efforts, engaging the local community and raising awareness about the benefits of the Tennis All Stars program.

During my service in the U.S. Navy at Naval Station Norfolk, the largest naval base in the world, I was entrusted with critical responsibilities that ensured the operational readiness and safety of our vessels and crew.Maintenance and Repair: I played a key role in maintaining and repairing the ship's interior and exterior, including chipping, sanding, priming, grinding, and painting surfaces such as walls, floors, and the hull. This work was essential in preventing rust and corrosion, ensuring the vessel's structural integrity.Shipboard Firefighting and Navigation: I received extensive training in shipboard firefighting, a crucial skill for crew safety in emergencies. My navigation training enabled me to assist in the precise movement and operation of the ship under various conditions, ensuring safety and effectiveness in challenging circumstances.Watch Stations: I qualified for various armed and unarmed watch stations, maintaining vigilance and security on the ship. My duties included monitoring for potential threats, managing entry points, and responding to emergencies, demonstrating my ability to remain calm and effective under pressure.Culinary Operations: With over 2000 hours of shipboard food service and preparation, I contributed to crew morale by ensuring meals were prepared and served efficiently, even in challenging conditions. This experience honed my ability to work effectively in high-pressure environments, adapting to the demands of shipboard life.Technical Training: I completed 36 hours of Information System Technician On-the-Job Training, enhancing my technical skills and understanding of complex systems on board. This training broadened my technical knowledge and prepared me for future roles in technology and systems management.My Navy service honed my leadership, technical, and problem-solving skills, providing a solid foundation that has shaped my career.