Accomplished executive leader with extensive professional experience in complex operations and service delivery. Results-driven, high energy, self-directed, detail-oriented; expertise lies in leading and developing people and teams. Exceptional organizational, interpersonal, and motivational abilities coupled with demonstrated expertise in improving processes and procedures to enhance productivity and profitability. Committed to quality outcomes, employee retention and customer satisfaction; innovative and compassionate, focused on delivering the highest levels of productivity and performance, while facilitating employee growth and development. Building strong relationships and exercising problem-solving techniques, with strong quantitative-statistical, business acumen and change management skills and able to communicate well with coworkers and customers alike; leading multi-layered staff of up to 900+, encompassing all facets of personnel including recruiting, hiring, and performance measurement. A hands-on leader who is a role model with high integrity, positive influence, and strong business acumen, embraces change, possesses a continuous improvement mindset, and is passionate about exceeding customer and company expectations; able to work flexible hours; available to travel extensively, well versed in Microsoft Office Suite. Have years of experience and more than capable of adapting to a demanding environment, with the ability to deliver key corporate objectives across all workgroups and fully understands the importance of safety, compliance, and regulatory standards.Specialties: Business Management, Employee Relations, Performance Improvements, Team Building, and Problem-Solving techniques; Complex Operations and Customer Service Delivery.