- Organize tutorial sessions to enhance student understanding.- Provide support and guidance during lab sessions.- Evaluate and grade assignments and quizzes

- Orchestrated LAN Setup using Ubiquiti products, optimizing connectivity and resource sharing- Spearheaded LAN Network Planning and Design, ensuring scalability and adaptability for evolving needs- Conducted Network Simulation using GNS3 to anticipate challenges and fine-tune deployment strategies- Configured Dell EMC RAID 5 servers, enhancing data security and access speed for uninterrupted operations- Led NOC Monitoring, promptly identifying and resolving network issues for seamless functionality- Delivered First Line Technical Support, swiftly addressing queries and ensuring uninterrupted network operations- Provided Applications Support for the Integrated Customs Management System and GLT, boosting business efficiency and growth

Coordinated UAT test cases for Ericsson's LBS Proof of Concept, Monitoring and Reporting on the MTN Ghana WiFi project. Involved in TSS for MTN Ghana WIFI Project, a part of Ericsson's third carrier upgrade and Optimization on RBS nodes and Constantly assisting Customers with Change Management

Performed troubleshooting on wireless networks, optimizing functionality by clearing alarms. Deployed computer hardware, operating systems, and software. Provided procedural documentation and weekly departmental objective reports. . Undertook specific activities such as ODU replacement, BTS site maintenance, Aviat software upgrades, and troubleshooting.

Successfully integrated new customers onto Enersmart metering platform, addressing inquiries on power usage, consumption trends, and billing concerns. Provided guidance on optimizing energy efficiency, collaborated with clients to troubleshoot anomalies, and conducted training sessions for customers. Efficiently managed administrative tasks, including documentation of interactions and system maintenance records