Software Engineer
Supported a new online program that creates demonstration and training experiences for customers globally.• Worked with a global software development team, using daily scrum techniques.• Refactored software tools and business workflows over time.• Project: onCourse Admin Toolo Developed and maintained a new software tool used daily by global administrators.o Proposed and implemented new Java based UI solution.o Refactored the Python and SQL backend solution.• Project: Support Ticketing Tool – Documented requirements and researched solutions for daily user support• Performed administrative duties and had increasing responsibilities as the program evolved.• Trained new interns, technicians, and engineers on the onCourse application and admin processes.