• Serve as the lead point of contact for all account management matters• Utilize proprietary software daily to status client orders and ensure they are completed in a timely manner• Communicate with appraisers to determine the status of assignments• Monitor emails throughout the day to assist clients and appraisers with questions/concerns• Assist in resolving any issues that may arise throughout the appraisal process• Cultivate strong, long-lasting client relationships• Liaise between clients and internal teams• Oversee general office operation• Ensure filing systems are maintained and current• Perform other clerical duties, such as accounting and sorting mail as necessary

• Worked on a team to install staging, video, lighting, and sound systems at concert venues• Organized inventory to ensure safe and efficient installation and break-down

• Created and closed accounts to ensure accurate data flow • Helped resolve data inconsistencies to avoid monetary sanctions • Attended meetings about new and ongoing projects • Learned to navigate the business setting• Utilized tools such as Frontier and Lotus Notes

• Served as the campaign manager for a Boston City Counselor in District 6• Organized stand-outs and door-knocking throughout the area• Distributed literature for the politician