● Work on national and local level compliance efforts● Monitor and audit CareDriver activities for compliancewith applicable policies, rules, and regulations.● Ensure CareDriver vehicles are compliant; newvehicles, short term rentals, etc.● Review CareDriver documentation includingbackground checks● Pause, reactivate, and deactivate CareDriversaccordingly● Run regular reports on major partner platforms● Assist with special projects● Participate in Support efforts by taking Calls andresponding to emails as needed● Work closely with the Support and Operationsdepartments to problem solve and handle CareDriverinquiries

● Act as an advocate for our customers and beempathetic in all customer interactions.● Quickly identify a customer’s problem, report itcorrectly, and provide customers with reasonablesolutions to the problem● Follow-up with customers on any outstanding mattersand provide additional assistance as needed

● Act as an advocate for our customers and beempathetic in all customer interactions● Provide extraordinary service to our customers viaphone, email and chat● Place orders with customers, answer questions aboutour product and services● Quickly identify a customer’s problem, report itcorrectly, and provide customers with reasonablesolutions to the problem● Follow-up with customers on any outstanding mattersand provide additional assistance as needed● Weekly coachings Scored 96 out of 100.● Stella Connect score 4.84 / 5

● Complete administrative closing tasks includinginventory counts, daily sales reports and writingdetailed closing notes with all necessary informationfrom the business day to distribute to entiremanagement staff and corporate team.● Serve as League Master for venue’s competitiveseasonal axe throwing league including pre-seasonplanning, scheduling, member communications,training of staff as referees and overseeing weeklymatches.● Manage maintenance of venue’s 10 axe throwingranges by scheduling bi-weekly repair shifts, orderingnecessary supplies including lumber deliveries andproperly training staff to maintain the space.● Responsible for basic IT support, resolving router, pc,and laptop issues.