Anthony Olson Email & Phone Number

• Receiving customers’ vehicles and ensuring customer service needs are met by listening to their concerns, needs and satisfying their concerns. • Continually monitoring multiple vehicle status' and updating customer. • Providing pricing, parts and time estimates. • Negotiating service time and following up on declined services.

My family and I served the Lord in Cusco, Peru.We were there to share the Good News of our Lord Jesus Christ.Assist in the building of a church.To encourage fellow believers and bring them to a closer relationship with Jesus.To go out into neighboring villages and reach out to those who have never heard of Jesus.

Houston, Texas, United States

• Monitor and train internet sales team in sales processes, product knowledge and customer satisfaction• Increased sales production over previous year’s production, month to month• Interview and hire potential internet sales managers• Maintain vehicle pricing matrix ensuring competiveness with zone

• Provided leadership to Dealership resulting in winning American Honda's Presidents Award a record 7 times in the Houston zone• Observe dealership processes, correlate with customer satisfaction indicators and make process corrections to increase customer satisfaction scores increase• Develop departmental policies utilizing customer, departmental director and employee inputs to create customer friendly processes• Conducted storewide training when necessary to implement new… Show more • Provided leadership to Dealership resulting in winning American Honda's Presidents Award a record 7 times in the Houston zone• Observe dealership processes, correlate with customer satisfaction indicators and make process corrections to increase customer satisfaction scores increase• Develop departmental policies utilizing customer, departmental director and employee inputs to create customer friendly processes• Conducted storewide training when necessary to implement new procedural processes• Conduct biweekly department director meetings and provided feedback on customer satisfaction indicators, determine process improvement change results, and determine satisfaction goals Show less

Century City, California

• Provide internal support to travel agencies and outside sales representatives• Monitored reservationists team and trained for improvement as needed• Maintained high employee retention levels and provided leadership to team

San Diego, California, United States

• Forward Fireroom Supervisor• Serve as Boiler Technician of the Watch during underway operations and “Light Off”procedures• Automatic Boiler Control System Shop Supervisor• Maintained pneumatic controls for all engineering spaces• Oil and Water Management Supervisor• Ensured proper fuel management of all active and reserve fuel tanks, supervised at-seafueling and distribution• Advanced training in maintaining combustion control system using General… Show more • Forward Fireroom Supervisor• Serve as Boiler Technician of the Watch during underway operations and “Light Off”procedures• Automatic Boiler Control System Shop Supervisor• Maintained pneumatic controls for all engineering spaces• Oil and Water Management Supervisor• Ensured proper fuel management of all active and reserve fuel tanks, supervised at-seafueling and distribution• Advanced training in maintaining combustion control system using General controllers,also detailed training in the repair and remanufacturing of same. Show less

History, Political Science

Education record