Anthony Ottomano Email & Phone Number

Duluth, Georgia, United States

Buffalo/Niagara, New York Area

• Provide sales support for 140 AT&T wireless retail points of distribution in Upstate New York• Support customer experience efforts via in-store observations, coaching and survey result review• Assist retail locations with grassroots marketing ideation, market approval and local execution• Partner with Sales Director and Area Managers to drive retail store profitability• Increased retail location profitability over 6 month period to moving Directorate rank from #26 to #3

• Responsible for the companies satisfaction and retention programs covering 49 counties – a territory covering more than 6.9 million people and extending across more than 18,000 square miles• Executed various retention programs to reduce postpaid churn over 125 basis points over three year period• Assisted with the integration and migration program to reduce postpaid churn and increase migration rates for two acquisition; 112 basis points in churn reduction and 84% migration rates… Show more • Responsible for the companies satisfaction and retention programs covering 49 counties – a territory covering more than 6.9 million people and extending across more than 18,000 square miles• Executed various retention programs to reduce postpaid churn over 125 basis points over three year period• Assisted with the integration and migration program to reduce postpaid churn and increase migration rates for two acquisition; 112 basis points in churn reduction and 84% migration rates • Cross function leader on National TDMA Network shut down team, participated in all aspects of planning and executing strategy• Executed over 100 customer retention and revenue growth campaigns (Direct Mail, E-Mail, SMS, Sound Byte) Show less