Anthony Pascal Email & Phone Number

Charlotte, NC, US

San Francisco, California, US

• Implemented and managed multiple changes in network firewall infrastructure that resulted in a 30% increase in network security and 25% reduction in service request time to resolve expected customer issues and capacity.
• Administered organized end-to-end business systems analysis and design service requests for multiple datacenters using organized diligence and high-level network firewall security concepts. Installed over 100 firewall.
• Mitigated Network Security Vulnerabilities. Coordinated with internal business application owners and engineers which reduced network risks, increased efficiencies, and created a secure network environment using.
• Managed the design and delivery of related network change requests through project manager and implementation department; completed multiple firewall upgrades while using web-based applications such as RITM, ServiceNow.

New York, NY, US

• Successfully managed more than 50 bridge incidents with over 100 associated staff and stakeholders, which decreased resolution time by 25% per incident, resulting in an improved customer satisfaction, and return to BAU.
• Incident analyst and business system recovery manager for American Express' "Major Incident Management" Team, ensuring accurate reporting and timely resolution of global system outages impacting internal and external.

Chicago, Illinois, US

• Engaged business and project stakeholders, steered key priorities of delivery of procured computer hardware. Coordinated objectives and the procurement plan in support of the WIN10 Operating System Upgrade project.
• Procurement expertise using Microsoft Word, Excel, Zoom and Google Workspace applications.
• Utilized project planning process, created detailed timelines for the completion of the tasks, tracked dependencies, managed dependencies, and communicated timeline milestones accordingly.

San Francisco, California, US

• Worked closely with cross-functional and external teams to achieve project milestones. Communicated with project stakeholders and senior management to provide insight on issues through root cause analyses and Agile.
• Plan, direct, and coordinate activities for over 5,000 branch locations to accomplish goals and objectives with a specified timeframe and budget. Established and maintained relationships with customers and third-party.
• Administered risks by using established program management processes to address execution challenges associated with performance, costs, project scope. Maintained project plan to track and monitor progress.
• Analyzed data from internal scans to determine which sites needed upgrades and which technicians to be assigned.

San Francisco, California, US

• Application Products Center of Excellence – Server Implementation; Utilized Wells Fargo management tools to track vulnerabilities on servers and appliances across the enterprise until remediation through necessary.
• Experience leader: reviewed security scanned data, identified server vulnerabilities, and submitted Risk Acceptances to leadership; experience working with internal/external stakeholders, application owners, engineers.
• Server Patch manager that monitors-tracks lifecycle using Jira Tools, PAC2000, Confluence, Microsoft Excel, Share-Point.
• Ensured compliance with Enterprise Patching Policy timeliness for application product remediation actions were met while using Event Disposition-Tech tools, Product/Asset Configuration Management Systems and Excel.
• Coordinated with internal business units, stakeholders, and owners, which reduced assets risks, increased efficiencies, and created a secure enterprise environment. Used established game plans for remediation for.
• Developed implementations; Atlassian documents change requirements (CRs) to track actions for teams to remediate.

San Francisco, California, US

• Administered organized end-to-end business systems analysis and design service requests for multiple sections and internal external company customers, using organized diligence and high-level network Cisco security.
• Removed security vulnerabilities by keeping IOS upgraded and secure communications with bank’s partners.
• Managed the design and delivery of related network change requests through project manager and implementation department; completed over 1,000 Cisco router IOS upgrades and over 30 firewall upgrades while using Triage.
• Coordinated with internal business units, customers, technicians, and local exchange carriers (LECs) which reduced network enterprise risks, increased efficiencies, and created a secure network environment using.
• Used proprietary software, including PAC2000, advance Excel/Word, Share-Point, and cloud-based technologies to track submitted issues for resolution; resolved critical security customer tickets without loss of service.
• Tracked POTS lines, T1-T3 and DS3 circuits orders along with Cisco network routers and ADTRAN devices requests/installs for over 60 external customers’ sites to update extranet firewall; project was so organized it was.

Washington, D.C., US

• Responsible for information systems to include overall administration of local network infrastructure comprising over $8M in computer hardware and software, which included laptops/desktops, mobile devices, and all.
• Supervised the hardware and software technical support, configuration design and solution development, information technology analysis and fault isolation and repair. Maintained over 1,000 systems and accounts for.
• Operated information systems to create, collect, use, access, disseminate, maintain, and dispose of sensitive information. Helped customers determine life cycle management of legal retention of information in both.
• Provided customer assistance in operational, restoration upgrades, and configuration of the Air Force's classified information systems/networks. Leader who initiated and set up unit's first-ever 'thin-client' for the.
• Directly supervised military personnel in 25 different locations; leader for over 500 members of the unit’s Crisis Response Team; maintained security for our nation’s highest secured assets safely and securely ensuring.

Bachelors Of Science, Network Security

System, Networking, And Lan/Wan Management/Manager

Certificate, Microsoft Certification

Academy, Organizational Leadership

Hs, Academics

Associate Of Applied Science (A.A.S.), Computer And Information Sciences And Support Services