Hands on, results-driven Information Technology & Operations professional that can solve large-scale technology problems, trouble shoot daily IT issues & deliver effective, cost conscious solutions. •Developing service processes & procedures from the ground up. Excellent people & project management skills.•Expert knowledge in all facets of telecommunications from process and procedure to configuration, troubleshooting & deep protocol dives•Managing network, systems and database teams responsible for deployments and support of large & small-scale enterprise and production networks.•Proven track record providing customer support from the single user to the large enterprise business. •Creating & implementing realistic change management procedures to protect customer and network integrity but still allow the flexibility to execute changes in a timely manner.•Working with remote teams using communications tools to ensure no matter how far away someone is from you they feel like they are part of the team.•Vendor evaluation & management, purchasing hardware/software and negotiating pricing and terms.•Disaster recovery planning and deploymentSpecialties: Telecom & Network architecture and capacity planning - experience in designing and implementing voice and data solutions to address capacity, redundancy, performance and management issues.
Listed skills include Network Architecture, Voip, Sip, Telecommunications, and 45 others.