Millennium Services Group is a cleaning, security and integrated service specialist in the retail shopping centre, commercial property and Commonwealth and State Government sectors, with offices in Aust & N.Z.www.millenniumsg.com

Responsible for the payroll and TLM systems, software & databases and for ensuring all employees are paid in a correct & timely manner.Managing the payroll preparation and fortnightly end-to-end processing with a team of 3 staff.Ensuring all compliance and statutory recording & reporting is maintained.

To ensure integrity of the payroll record, accounting records, treatments and reporting as well as administering, processing & reconciling the Sacred Heart Mission fortnightly payroll. Responsible for the execution & audit of end-to-end payroll, maintaining a staff database of over 350 employees.Liaise with staff and management regarding payroll queries, including timesheet data via TLM.The administration, processing and reconciliation of the SHM fortnightly pay run & month end.Ensuring accuracy of employee details, rates and entitlements, in line with current awards, contracts & EBA’s.Ensuring all payroll compliance tasks & statutory reporting requirements are undertaken within strict deadlines, such as leave, tax, superannuation, police checks, working with children checks, Visa and VEVO requirements.Ongoing automation of award interpretation and system improvements to reduce manual proc.

To provide technical and service support to payroll clients via the Time & Attendance Support Help Desk, facilitating the resolution of hardware, software, database and operating system issues.Supporting the end users, primarily payroll administrators, by providing product upgrades, security, maintenance and diagnostics to effectively troubleshoot, replicate and develop solutions & workarounds for payroll client issues.Streamlining the handover process between Sales > Implementation > Service Support.Acting as liaison between ADP Time & Attendance software and the client’s employee database. Alongside ADP Implementation, Corporate & Client Services and Relationship Management to ensure high impact operational issues are resolved in an effective and timely manner, in relation to:• Payroll & Rostering Enquiries• Database Configuration Issues• Training for Client Administrators

New Packages & Alterations:The creation of new, fully maintained, vehicle Novated Leasing salary packaging accounts and the alteration of existing accounts.FBT calculation for full FBT items, concessional and FBT exempt items.FBT calculation for full FBT employers, rebatable and charity / non-for-profit employers.The creation and sending of Authorisations to the client and Confirmations to the payroll.Substantiation, maintenance and follow-up.Customer Service & Client Support:Alterations and corrections made to existing client salary packages.The set-up & execution of claims and claim related enquiries.Terminations/closing and suspension of salary packaging accounts.Returning account balance funds to employers and their payrolls.General administration, monitoring and follow-up of accelerated package lines.Answering all FBT related enquiries via telephone, email and faxed customer requests.

Maintaining a Super User status & advanced knowledge of the software systems supporting the HRIS & Payroll (Aurion) and Time & Attendance (RosterOn) systems. Acting as an advisor to the wider HR team to maximise the potential of the HR and Payroll Aurion integrated system.Assisting in the timely and accurate delivery of general payroll services across the company for all staff. This included but was not limited to:Collating, analysing and reporting on pay-related queries from staff.Providing customer service support on pay-related queries from staff.Ensuring that payroll files and other human resources records relating to remuneration matters are established and appropriately maintained for all employees with regard to the integrity of content, confidentiality, accessibility and statutory requirements.

New Packages/Sales:Packaging both FBT & FBT Exempt items. GST and non-GST items.The creation of new salary packaging accounts and the alteration of existing accounts.Monitoring clients FBT grossed up salary caps of $30,000 per year.One-on-one appointments with new & existing clients.Presentations:To groups of existing RF employees at eight aged care facilities around Melbourne.Corporate Inductions to new RF employees at the Prahran Head Office.Seen as a Public Relations exercise to promote Selectus Pty Ltd as a brand.Selling the benefits of salary packaging to the groups and answering queries.Average number of employees at each presentation would range between 15 to 20 staff.Alterations & Claims:The processing of claims for over 400 employees, covering all salary packagable items including Meal/Entertainment, Utilities & Household Exps. Mortgage. Rent & Credit Card.Calculations for the inclusion and FBT liability of a Company Car into an employee’s salary package. Thus reducing the employees’ grossed up salary cap of $30,000 depending on the FBT value of the vehicle.Company Protocol & Procedures:The construction and distribution of salary packaging correspondence to all employees,by way of official company letterhead, emails, faxes and forms.The creation and maintenance of all Salary Packaging Forms, information guides & facts sheets, company policies & procedures relating to Salary Packaging, via the intranet.Liaison with The Royal Freemasons Human Resources and Payroll staff.Liaison with the Selectus Payments department and management, whilst on-site at RF.Complaint handling and resolution procedures.Answering employee queries via telephone, email and fax including FBT and PAYG tax enquiries.Calculation and explanation of grossed up rates for GST & non-GST items.