Anthony Picciolo Email and Phone Number
Anthony Picciolo work email
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Anthony Picciolo personal email
WHO I AM: I am a passionate technology leader who loves to build strong, long-term and mutually beneficial relationships with individuals, businesses and organizations. WHAT I DO: I help technology organizations and companies achieve their service delivery goals by providing a comprehensive and multi-faceted blend of systems management, business leadership and technical support. WHO I WORK WITH: I’ve serviced Information Technology and Data Communications markets, partnering with Telecom, Internet Service Providers, Network Vendors, Software Developers, Network Engineers, Systems Engineers, Account Managers, Technical Directors, and C-Suite Executives.WHY IT WORKS: I possess a proven ability to excel in initiating technical and business solutions that generate breakthrough revenue growth, market share, and brand visibility.I’m recognized for my exemplary skills in building positive relationships in culturally diverse communities. Understanding the customers’ needs enables the delivery of effective solutions and allows for the development of future innovations. HOW I CAN HELP: I can help you and your organization gain headway in target markets and build the right kind of relationships with business partners that will sustain your growth year over year.READY TO TALK? Please feel free to contact me: anthonypicciolo@gmail.com
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Senior Network Field EngineerJack Henry & AssociatesCalifornia, United States
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Senior Network Field EngineerJack Henry & Associates Feb 2019 - PresentSan Diego, CaliforniaSupports the mission-critical core data processing systems and networking infrastructure for clients in the banking industry. Engages directly with stakeholders to lead conversion projects and implements configuration changes to software, hardware and network infrastructures. -
Sr. Network Support Manager | Network Infrastructure And Cloud ServicesAt&T Jun 2012 - Oct 2018Greater San Diego AreaU-VERSE TACExecuted a transformational leadership role in the Operations, Administration and Maintenance of IPTV, VoIP and HSIA services delivered by a national broadband IP data network with 13M users.• Supported internal Virtualization and Cloud initiatives leading to 75% conversion rate over 2 years. • Completed an AT&T Cloud Learning Project by installing, configuring and deploying an OpenStack environment using Virtual Box, Fuel, Horizon, Python, Puppet, and Chef. • Led transformation efforts at the aggregation layer, converting legacy switched network into an IP-enabled routed network delivering QoS sensitive triple-play IP services to millions of customers. • Managed daily NOC escalations, leading the restoral efforts involving 173K Access, Aggregation and Core network elements including Alcatel, Lucent, Nortel, Cisco and Ericson nodes. • Performed engineering support functions in the deployment of global configuration changes, software migrations, audits, backups, and FFA testing of new IP feature sets. -
Senior Network Support Manager | Layer 2 Network Reliability CenterAt&T Apr 2001 - Jun 2012Greater San Diego AreaATM/FR TACFacilitated 2000% ISP growth from 400K to 8M subscribers on a national ATM network, through engineering support in network design, network management, systems integration and automation.• Specialized in supporting L2/3 Alcatel, Nortel, Lucent, and Cisco network switches and routers. • Supported Tier 1 organizations: NOC, Customer Care, Provisioning, and Field Services. • Resolved thousands of service-affecting network escalations through troubleshooting layers 1-3. • Automated recovery and resource management through scripting and systems integration. • Managed network migrations, systems upgrades, backup databases, and global configurations. • Performed network audits and identified user trends to uncover severe network scalability issues. • Increased network availability to 99.997% by supporting network topology redesign efforts. • Decreased ATM trunking utilization by 80% by auditing connections and migrating ISP’s POP’s. • Gained efficiencies in labor costs by eliminating the need to load balance resources in the MW. • Collaborated with Network Design, Advanced Technical Support, Capacity Planning and Labs. • Developed key matrices for the creation of a Ruby based ticketing system for network events. • Authored training documents on Alcatel routers and switches and led formal instruction classes.
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Sales Support EngineerAlcatel-Lucent Enterprise Aug 2000 - Apr 2001San Ramon, CaliforniaManaged the AT&T account, providing on-site testing and engineering support, resulting in the full deployment of the Alcatel 7670 RSP as the core switching element in the national ATM network.• Performed installation, configuration and demonstration of the Alcatel 7670 RSP feature sets. • Developed, presented, and implemented customer specific test plans with ATM, IP and MPLS. • Collaborated with sales and engineering groups to solve complex hardware and software issues. • Built and strengthened relationships with partners, customers, and internal engineering groups. • Delivered hardware and software engineering support for production switches and routers. -
Tac Support EngineerNewbridge Networks Jan 2000 - Aug 2000Chantilly, VirginiaTAC client support for Newbridge Router and Switch Platforms -
Network AdministratorDefense Information Systems Agency Jun 1996 - Dec 1999Washington D.C. Metro AreaAdministered DISA’s SIPRNet and NIPRNet private IP networks, supporting Windows NT Server suite: Server, Workstation, RAS, SMS, IIS, SQL, Exchange, and Backups.• Led two major network migrations from Lan Manager to WinNT 3.51 and then to WinNT 4.0. • Implemented LAN/WAN infrastructure design changes and managed remote access VPN security. • Designed, configured and utilized DoD business continuity and disaster recovery plans. • Documented custom installation guides and developed training documentation for staff. • Maintained Secret Clearance and adhered to strict DoD information security regulations.
Anthony Picciolo Skills
Anthony Picciolo Education Details
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Computer Science -
Computer Science
Frequently Asked Questions about Anthony Picciolo
What company does Anthony Picciolo work for?
Anthony Picciolo works for Jack Henry & Associates
What is Anthony Picciolo's role at the current company?
Anthony Picciolo's current role is Senior Network Field Engineer.
What is Anthony Picciolo's email address?
Anthony Picciolo's email address is pi****@****bal.net
What schools did Anthony Picciolo attend?
Anthony Picciolo attended Prince George's Community College, West Virginia Wesleyan College.
What skills is Anthony Picciolo known for?
Anthony Picciolo has skills like Project Management, Networking, Leadership, Process Improvement, Network Engineering, Telecommunications, Data Center, Mpls, Voice Over Ip, Wireless Technologies, Troubleshooting, Customer Service.
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