Anthony Pier Email & Phone Number

Chattanooga, Tn, Us

Chattanooga, Tennessee, United States

United States

- Led a team of 4-9 Operations Specialists (US and Colombian) to fulfill their day-to-day responsibilities providing leadership and guidance to any difficult scenarios- Collaborated with the sales team to uphold customer excellence by fulfilling contract terms and minimizing unnecessary costs during the supply chain process- Helped grow customer base and freight volume by matching Operations Specialists to the right account based off of personality, work ethic, and ability to overdeliver - Conducted end of month meetings to measure growth, compare profitability, and identify areas for improvement- Filled in for absent Operator’s while also continuing management tasks.- Initiated and spearheaded additional ad hoc projects to streamline department processes such as: C.A.R.G.O. check list, Operations Trouble Ticket System, Drayage-Wiki - Analyzed Salesforce data to derive actionable insights aimed at improving profitability, minimizing losses, and facilitating future planning

Chattanooga, Tennessee, United States

- Built shipments in Salesforce, scheduled container pick-up and delivery appointments, and managed the financial data of the shipments- Partnered with the Drayage Sales team to facilitate the end-to-end drayage move- Built key relationships with both truckers and customers to ensure proactive communication via phone & email follow up- Effectively communicated and offered solutions when capacity problems arose, as well as ensuring LFD’s and Port Cuts are prioritized- Exorcised container tracking skills to ensure all detention, per diem, and storage charges are avoided

Chattanooga, Tennessee Area

- Led a team of 2-15 technicians through onboarding, daily management, and development - Worked with leadership and fellow managers to enhance workflows and improve feedback delivery, boosting retention and morale - Led the onboarding and training of new hires and served as an ongoing resource for their questions- Covered other vital positions as needed such as the repair, order fulfillment, and the maintenance of faulty equipment - Ensured the best possible product is delivered to the customer by following protocol and quality assurance

Chattanooga, Tennessee Area

Chattanooga, Tennessee Area

● Displayed writing skills by documenting incidents, arrests, and interactions with the public● Conducted patrols of assigned areas to deter and detect criminal activity● Investigated crimes, gathered evidence, and interviewed witnesses● Addressed community concerns while fostering trust and cooperation● Upheld ethical standards and departmental policies

Chattanooga, Tennessee Area

Securing the premises, locking up, and creating a safe environment