Anthony Pulliam Email & Phone Number

United States

Dublin, County / Dublin Postal District, Ie

Bentonville, Arkansas, Us

Minneapolis, Mn, Us

St. Louis, Mo, Us

As the Assistant Manager at Enterprise I direct and supervise daily branch operations, not limited to employee, sales, and customer service operations across three (3) stores consisting of 400+ cars; in the year 2019, I surpassed expected profitability rates by +2.5% while warranting a +95% customer service support. Accomplishments Include: - Managed 20+ employees across three (3) stores; trained 5+ Sales Associates Y’19 who consistently lead sales operations and customer service efforts, warranting a +95% customer service satisfaction rate across 200+ interactions. - Facilitated fiscal administration over internal sales matters; served as a key instrument in helping the brand reduce and control branch expenses by monitoring and following up on receivables and managing employee hours (labor); saved $10K+ in Q4 expenses Y'19.

Philadelphia, Pennsylvania, Us

While serving as the Operations Manager at Rite Aid, I managed day-to-day store operations, not restricted to providing customer service support to ~80 daily clients, overseeing employeeefforts, and handling cash operations; I enacted management protocol measures to ensure procedures were seamlessly executed.Accomplishments Include: - Led financial matters to aid Senior Operations Manager and cross-functional teams conduct and finalize financial reports showcasing a 100% error-free documenting process; strengthened Profit & Loss (P&L) performance levels, seeing a +1.5% error-free report decrease.- Assisted management and cross teams streamline Human Resource tasks including on-boarding and payroll assistance; prepared weekly payrolls for 30+ employees through LRM systems; analyzed employee labor to maximize labor and decrease monthly payroll by +2%.

Minneapolis, Mn, Us

During my time as the Operations Team Lead I fulfilled shipment and stock inventory needs as while additionally serving as leading liaison between cross-functional store teams, including management, sales, Human Resources, and customer service; warranted a +96% operational rate.Accomplishments Include:- Conducted daily HR operations, including overseeing the onboarding for contractors and new hires and developing training programs for staff members; developed a training program to enhance candidate pool; saved the company $40K+ in Q2 Y’17 in hiring incentives.- Hired and trained 22+ staff members as mandated by corporate and individual store needs and standards; prepared and managed logistic plans that would streamline employee development and administrative matters; drove employee performance by +5% in three (3) months.