Insourced IT functions, replacing a third-party IT MSP with internal tooling and processes. Planned, implemented and managed MDM. Enrolling the company’s Mac fleet in Kandji and Windows devices into Intune. Implemented SSO with Azure AD, replacing Google Oauth or direct login to all sensitive apps. Implemented MFA, password, and other security policies. Automated user provisioning to apps with Azure, and a SCIM bridge for 1Password. Integrated IT tools with Vanta for compliance monitoring, as well as remediation if things fell out of compliance. HIPPA, ISO. Took over management and integration of acquired companies IT environments. Owned Admin of IT app stack: Google Workspace, GCP, Azure AD, 1Password, Slack, O365. Implemented GAM for Google Workspace management.

Create and manage lifecycle automation and tools. Implement Okta Device Trust deployment. Develop and manage SSO integrations, strategy, and policies (Okta, Google OAuth). Design and implement role-based access policies for IT services. Handle AWS Workspaces image, bundle, and deployment. Executed Azure AD implementation and integration. Planned for merger and acquisition services integration and onboarding. Implement device MDM for app deployment, security, and compliance settings using Jamf and Intune. Provide suggestions and implement best practices to improve existing processes.

Okta Administration and binding apps.CUCM and Unity Administration.AWS Administration, WorkSpaces image creation and deployment.Manage all things JSS; scripts, packages, configuration profiles, policies etc.Currently learning to develop solutions through Python.Bash scripting.Manage DeployStudio server, creation of images, workflows, netboot sets.VMWare VCenter and VM deployment, management.DNS managementIntegrating SaaS services into company stack.AD architecture, deployment, and management.AD PKI deployment and management.ADFS deployment and app integration.Duo administration, app integration, and policy creation.Primary G Suite AdministratorAirWatch deployment and administrationSlack primary owner, app integration and access policy.Box administration and app integration.ProofPoint deployment and administration.SSO implementation through Okta or ADFS for self hosted apps like Jenkins.Vulnerability management for on-prem devices: Linux, macOS, Windows, ESX.Performed monthly audits to ensure directory service was syncing properly amongst application stack.Consulted with clients IT teams for ways to sync our product to their source of truth user directory of choice.

OS X management, deployment, support.JSS/JDS setup and management.ShoreTel, 8x8, Polycom VOIP support and management.Okta, JIRA, Confluence administration.DeployStudio imaging through NetBoot.Onboarding/Offboarding employee support.

BES, Exchange, SCCM, AD, NetApp, Cisco VOIP administration.PC Deployment.VMWare desktop/app virtualization. Some Citrix.Managed Windows Desktops/Servers, CIFS Shares.Desktop, Server, Mobile support.

Distinguished Honor Graduate for the 31R/25Q Signal Course.Operator for RAU, SSS, and HCLOS equipment.Deployed on OEF and OIF rotations.OJT cross-trained for 31/25L and 31/25F, cable run/termination and switch operations.