Anthony R. Email and Phone Number
I am a self motivated, hard working and results-driven Senior Business Analyst with 7+ years’ specialist experience in Digital and IT Transformation projects for Insurance companies, and a total 13+ years experience working in the general insurance industry.I have a track record in strategic and operational transformations, and program / project delivery processes in complex service delivery organisations.I am successful in providing critical thinking and analysis, and enjoy brainstorming sessions to overcome obstacles to achieve a common goal.My key responsibilities are to lead a team of BA’s and SME’s through any agile project to achieve quality outcomes and support the implementation of business solutions by building relationships and partnerships with key stakeholders.I take responsibility for identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results and ensuring that all project work comes together seamlessly and aligns to the companies strategic goals and addresses business requirements across multiple area’s. I am known for having strong relationship building skills with the ability to manage multiple tasks and streams of work, with the ability to drive project outcomes.
Suncorp Group
View- Website:
- suncorpgroup.com.au
- Employees:
- 12163
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Senior Business AnalystSuncorp Group Jun 2024 - PresentAustralia -
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Senior Business Analyst LeadCatholic Church Insurance (Cci) Sep 2022 - Jun 2023Melbourne, Victoria, Australia -
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Operations Compliance AnalystAig Oct 2013 - May 2018Melbourne, AustraliaI work as part of a team of compliance analysts responsible for the design and implementation of integrated risk, control and management assurance frameworks. We aim to mitigate risk exposure and ensure compliance with financial services law and regulation in the Claims and Operations functions at AIG Australia and New Zealand. -
Billing Co-OrdinatorAig Oct 2012 - Oct 2013Melbourne, AustraliaMaternity Replacement ContractIndependent Billing coordinator role managing the day to day billing functions of the Direct Marketing portfolio of customers. Tasks included the raising of daily billing files with associated banking institutions and the subsequent reconciliation of payments, maintaining monthly reconciliation statements and daily reports. Also conducted analysis and assisted with design and implementation of systems for PCI Compliance. Project work for the analysis of Duty of Disclosure amendments, and Code of Practice amendments. Conducted the off-shoring of the Billing Administration tasks, including writing procedure documents and conducting training. -
Broker Services AdministratorAig May 2011 - Oct 2012Melbourne, AustraliaMaternity Replacement ContractGeneral administration tasks including booking of policies into relevant systems, issuing policy documents to brokers, and other general underwriting support. -
It HelpdeskKinetic It Jan 2011 - May 2011Melbourne, AustraliaService desk Operator handling inbound calls for IT service assistance and problem solving. Other tasks included QA Monitoring and reporting, and the processing of new user account creation requests into applicable systems. -
Dispute Resolutions OfficerMedibank Jan 2010 - Dec 2010Hq MelbourneWorking as a complaints investigation officer, the role included the assessment of customer complaints and review of call logs and policies and procedures. This required the adherence to complaints handling service level agreements under the Code of Practice, and where necessary collating and responding to queries from the Ombudsman’s office. -
Corporate Customer ServiceMedibank Oct 2006 - Jan 2010Hq Melbourne
Anthony R. Education Details
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Completed 2Nd Year Studies -
Hoppers Crossing Secondary CollegeVce
Frequently Asked Questions about Anthony R.
What company does Anthony R. work for?
Anthony R. works for Suncorp Group
What is Anthony R.'s role at the current company?
Anthony R.'s current role is Senior Business Analyst / Technical Business Analyst | Supporting implementations through relationship and partnership with stakeholders.
What schools did Anthony R. attend?
Anthony R. attended La Trobe University, Hoppers Crossing Secondary College.
Who are Anthony R.'s colleagues?
Anthony R.'s colleagues are Selina Wilson, Heather Campbell, Julie-Ann Gallucci, Michelle Yim, Lisa Nguyen, Lexie Lewington, Ashleigh Nelson.
Not the Anthony R. you were looking for?
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Anthony Okewu, MIEAust, R.Engr, COREN, MNSE
Senior Project Engineer - Track & Civil | Rail Project Management | Asset Management | Civil Engineering | Rail EngineeringAustralia -
Anthony R Jones
Sydney, Nsw
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