* Selling and establishing relationships via phone, email and at the Counter. Entering orders - including upselling for future reservatons.* Generating leads and hunting for new customers via email, cold calls and warm calls. Leveraged CRM.* Asset Management: Coordinating countrywide truck/trailer ownership status with reps from 100's of company locations. * Reconciling our daily local inventory of trucks /trailers. * Resolving insurance, licensing /registration, accident and repo situations.* Tracking, invoicing, transferring and scheduling repairs/maintenance of trucks and trailers across the country.* Conducting collection activities by phone/email/text while continuing to build the customer relationship.* Providing exceptional counter/email/ phone service for existing accounts, thereby creating champions of our brand and generating referrals.

- Managed the Undercounter & Portable Ultracold laboratory freezer sales relationships for the western half of the United States- Cross-sold accessories for laboratory freezers, including monitoring, racking, & sample systems- Fostered the development of sales relationships for key high dollar accounts

- Responsible for sales relationships with numerous high dollar B2B accounts- Developed and fostered relationships with OEMs & Dealers in the trailer industry- Utilized in-depth axle/trailer knowledge & strong counter/showroom skills

- Excellent production in a challenging rate environment

- Managed a 12-person team of collections reps & trained hundreds more- Led training courses on collections techniques, delivery skills, and governmental/client requirements - Led our implementation of “The Deluxe Way” Diversity & Leadership Initiative - 90% of monthly revenue goals were exceeded; earned membership to the company Elite Forces group- Participated in Train-the-Trainer education classes

- Sold new & pre-owned Navistar International Trucks to retail & wholesale customers- Utilized persuasion, as well as strong negotiation and people skills to produce at a high level- Implemented marketing programs through dealers and coordinated departmental advertising

- Sold new & pre-owned Navistar International Trucks to retail & wholesale customers- Utilized persuasion, as well as strong negotiation and people skills to produce at a high level- Implemented marketing programs through dealers and coordinated departmental advertising- Managed 6 B2B field representatives in a 4 state area- Responsible for dealer relations, insurance, finance sales, & collections, as well as team professional development

- Supervised 12 Service Advisors & Technicians in this high volume department to exceptional standards- Employee of the year nominee- Managed the accounts of our subcontracted work with 15 vendors

- Managed warehouse operations including shipping, receiving, scheduling, routing, training, and inventory control- Purchased millions of units annually from 40+ vendors- Negotiated agreements with suppliers- Developed skills in constructing logistic analysis and expediting product outflow