Anthony Rhea Email & Phone Number

• Manage new and ongoing projects by coordinating with multiple departments including production teams, technical teams, upper management, 3rd party vendors, billing, delivery and clients.• Ensure international and national delivery requirements and objectives are accomplished on a daily basis. • Coordinate the entire localization process from creation to delivery of subtitles, closed captions, dubbed audio, and media assets.• Streamline production project tasks, ensuring timely completion, and identifying and addressing needed changes while keeping the client informed of delivery timeline.• Review client orders, determine and schedule project deliverables, production milestones, and required tasks.• Enter orders into production databases according to client specifications and production schedules.• Proactively identify potential issues with projects in progress and find creative solutions to meet or exceed client expectations.• Track project status to ensure any issues or changes in schedule are provided to the client in a timely manner• Address client requests and complaints when necessary, ensuring client is happy with finished product.• Send and receive a large volume of emails on a daily basis to/from client, production and other internal departments.• Gather information and consult on invoice and billing processes as requested by the finance department.• Identify vendors to assess their capacity to mix/record shows in different languages as needed. • Schedule periodic meetings with Production and Clients on and off site.• Answer phones.• Coordinate and maintain calendar of appointments.• Organize files, check in visitors, and maintain contact database.• Help train new team members on software and production workflow.• Distribute mail and arrange courier service through FedEx and via Aspera.• Perform other duties as assigned.

Oversaw and maintained daily administrative operations to enhance and support a cohesive and efficient work office environment.• Greeted & directed clients.• Scheduled appointments and screened high-volume, multi-line phone calls.• Utilized QuickBooks to maintain & update company financial bookkeeping.• Provided mail payer information form to clients.• Acceptted payments, inputting client-billing and referral information into a secure departmental database.• Reviewed client Medi-cal/Medi-care coverage plans.• Provided day to day correspondence and program updates to management & clients.• Maintained and updated confidential records of both staff and 450+ clients.• Input medication prescriptions into the departmental system.• Developed new work processes that resulted in better client conflict control efforts, work environment & production.• Operated office machines such as fax, photocopier, network printer, digital scanner, etc.

• Coordinated stage plans.• Managed stage preparation including unloading, setup and positioning of concert stage elements such as instruments, equipment and background sets.• Scheduled rehearsals.• Liaised with Front of House staff/ Monitor World staff.• Provided technical assistance in rehearsals, live events, and concerts.• Organized and maintained stage equipment.• Provided backup to Receptionist by assisting with answering and screening the SVP’s telephone calls. • Handled complex inquiries, messages and transfers calls to the appropriate party, receives and directs visitors; sorts and distributes mail. Maintains departmental, files and keeps records.• Created input lists.• Managed Music Master Calendar.• Experienced working with work social media platforms: Twitter and Facebook.• Supported invoicing efforts to maintain careful record of assigned client contracts.• Ensured all artists’ requirements were met. • Trained Volunteers on workflows.• Provided other duties assigned.