Head Of Technical Support
CurrentAs the Head of Technical Support at London South Bank University, I am responsible for ensuring that department delivers an individualised learning experience for students across a wide range of disciplines, supporting commercial activity and projects for the university community and its partners, and advancing the University’s research and enterprise portfolio. I lead a senior management team which is comprised of five discipline specific technical services managers, each of whom has a local team of technicians closely aligned to the following supported academic schools, Applied Sciences, Arts & Creative Industries, The Built Environment and Architecture, The Insititute of Health and Social Care and Engineering. I am responsible for overseeing and implementing capital equipment projects across the technical academic portfolio, working with key stakeholders (Academic, Estates and External partners) to ensure that projects are delivered to agreed design specifications, on time, within budget envelopes and are operationally effective at the point of use.As the strategic technical lead for the Technician Commitment (TC), I have played a key role in the development of the TC action plan and continue to champion staff engagement (at all levels) with the core pillars of career development, visibility, sustainability and recognition for technicians.