Anthony Rogers

Anthony Rogers Email and Phone Number

IT Lead at The Hearts Center @ The Hearts Center Community
Anthony Rogers's Location
Boise, Idaho, United States, United States
Anthony Rogers's Contact Details
About Anthony Rogers

I’m a highly adaptable, highly motivated worker with experience in jack-of-all-trades IT roles. I’ve run the gamut, from boots on the ground technical support, to spearheading entirely new positions and projects. I offer a unique perspective and exceptional coordination and team communication skills.Who I am: Fun-spirited and highly intelligent worker who is driven to achieve results. I love applying creative thinking to my work to get the best possible result, and my ability to relate with people exceptionally well means that I cut through on every task.

Anthony Rogers's Current Company Details
The Hearts Center Community

The Hearts Center Community

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IT Lead at The Hearts Center
Anthony Rogers Work Experience Details
  • The Hearts Center Community
    It Lead
    The Hearts Center Community Jun 2019 - Present
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  • Chrome River Technologies
    Associate Devops Engineer
    Chrome River Technologies Dec 2018 - Jun 2019
    • Implemented a unified intake for operations issues, increasing visibility and decreasing time-to-response on critical issues.
  • Chrome River Technologies
    System Analyst
    Chrome River Technologies Feb 2018 - Dec 2018
    • Analyzed function & purpose of hundreds of AWS SQS queues, and created comprehensive cross-team alerting system using CloudWatch integrated with Slack.• Developed data deletion strategy for old files across wide array of data stores, including MySQL, S3 and DynamoDB.
  • Chrome River Technologies
    Application Support Engineer
    Chrome River Technologies Feb 2016 - Feb 2018
    • Spearheaded support team's transition from Zendesk to Salesforce Service Cloud• Developed new workflows for improving support team’s efficiency within Service Cloud• Hosted cross-team stand-up, increasing communication and ticket resolution across departments• Administered Salesforce; engineered fixes for service-related needs within Salesforce• Provided exemplary customer support
  • Forcepoint Llc
    Technical Support Analyst
    Forcepoint Llc Mar 2014 - Dec 2015
    Austin, Tx, Us
    • Provided top class technical support for enterprise level network security and web filtering software, with a focus on customer satisfaction.• Maintained 2nd-highest case closures in department, and stellar customer satisfaction rating• Mentored colleagues and new hires in a fast-paced call center environment.
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  • Lightspeed Consulting Llc
    Desktop Support Technician
    Lightspeed Consulting Llc Feb 2013 - Mar 2014
    Austin, Texas, Us
    • Demonstrated high-end customer service over course of 500+ tickets• Successfully troubleshot enormous variety of desktop/network issues• Familiarized with new contracts, picked up new technologies/information on a day-to-day basis• Replacement on-site IT for multiple large-scale contracts (e.g. City of Leander, City of Hutto)• Migrated multiple businesses over to Hosted Exchange, Hosted PBX• Serviced cloud backups for over 50 contracts
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  • Volusion, Llc
    Support Concierge
    Volusion, Llc Sep 2012 - Feb 2013
    Austin, Texas, Us
    • High-end performer after two months, consistently first-class metrics• Provided entry-level help with SQL queries, Javascript code, CSS + HTML• Identified and resolved most issues in a matter of minutes
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  • Apple
    Itunes/Mobileme/Icloud Support
    Apple Oct 2011 - Sep 2012
    Cupertino, California, Us
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Anthony Rogers Skills

Proxy Linux Network Administration Digital Media Wccp Kerberos Tcpdump Tcp/ip Wireshark Computer Hardware Technical Writing Websense Desktop Administration Os X Communication Hardware Architecture C++ Project Management Networking Cloud Computing Microsoft Office Public Speaking Security Technical Support Sql Staging To Live Troubleshooting Java Python Customer Service Microsoft Exchange Internet Protocol Suite System Deployment Salesforce.com Administration Software As A Service Trello Jira Confluence

Anthony Rogers Education Details

  • Michigan State University
    Michigan State University
    Information Studies And Media
  • Michigan State University
    Michigan State University
    Information Studies And Media

Frequently Asked Questions about Anthony Rogers

What company does Anthony Rogers work for?

Anthony Rogers works for The Hearts Center Community

What is Anthony Rogers's role at the current company?

Anthony Rogers's current role is IT Lead at The Hearts Center.

What is Anthony Rogers's email address?

Anthony Rogers's email address is br****@****ail.com

What is Anthony Rogers's direct phone number?

Anthony Rogers's direct phone number is +191091*****

What schools did Anthony Rogers attend?

Anthony Rogers attended Michigan State University, Michigan State University.

What are some of Anthony Rogers's interests?

Anthony Rogers has interest in Human Rights, Environment, Children, Disaster And Humanitarian Relief.

What skills is Anthony Rogers known for?

Anthony Rogers has skills like Proxy, Linux, Network Administration, Digital Media, Wccp, Kerberos, Tcpdump, Tcp/ip, Wireshark, Computer Hardware, Technical Writing, Websense.

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