Anthony Roman Email & Phone Number

New York City Metropolitan Area

Successfully build collaborative, high-level relationships throughout key provider groups, health systems and physicians that lead to solid referral relationships that enhance customer encounters, and drive profit margins. Key contributor in driving patient referral volume up over 100%.Serve as Physician Relations and Business Growth lead in establishing and maintaining relationships within NewYork, Boston and Florida markets.Work closely with clinical directors, physical therapists, and marketing team to strategize and support KINS efforts to grow and thrive in multiple markets. Nurture referral sources and seek out high quality interactions via phone, email, or face to face meetings with referring physicians in order to Identify new referral sources.Manage corporate CRM & Physician database by Inputting all new providers email, phone, and address as well as update and maintain 100% of doctor information on CRM, IE: email, phone, address and MD preferences.

Greater New York City Area

Accountable for financial stability and developing growth strategies to elevate quality metrics and doctor/patient relationships. Implements business and operational advancement initiatives focused on strengthening digital capabilities, streamlining processes, decreasing risk, and increasing provider outreach and profitability. Provide leadership and direction on special projects tasked with driving process improvements and accelerating returns.Created strategic outreach plan to increase partnership network, attaining business relationships with 10 NY hospitals and 3 private sector systems in the NE region. Interfaced with primary decision-makers to provide direction with digital capability, development of service line growth strategies and quality metrics; demonstrated commitment to patient care, retaining partnerships with major healthcare system. Hand-picked to lead development strategies to accelerate the implementation of best-practice management functions, easing processes, driving digital innovation and product development, and advancing customer care and service deliverables. Subject matter expert in health system and hospital software platforms and industry topics including CRM, EMR, Marketing Automation, Consumer Healthcare Content, Education Strategies, And Vendor Relationship Management

Harlem Hospital

Selected to lead referral department operations within Harlem Hospital, collaborating with specialty clinics to boost service accessibility, quality, and patient experience in alignment with corporate objectives. Led teams throughout business development and community outreach processes, creating and introducing departmental policies and coordinating workflows with Ambulatory Care Services. Worked alongside Chiefs of Service with community physicians to expand departmental footprint and strengthen hospital revenue. Orchestrated departmental re-org, developing policies focused on increasing referral loads, and increasing workforce to accommodate anticipated intake; effectively grew referral volume by 83% within 90 days of policy implementation.Partnered with Network Managed Care to identify and mitigate risk while maintaining and growing Community Provider Network relationships; diligently monitored referral trends, reporting discrepancies to Network Director of Provider Relations to generate solution-based strategies. Provided in-depth training to community-based physicians and staff on corporate electronic referral systems; authored and maintained business handbook relating to recruitment of community -based physicians.

95-25 Queens Blvd., Rego Park, N.Y.

Promoted to direct department and manage sales staff, monitoring and analyzing performances and providing feedback and professional development opportunities to maximize productivity levels. Perform periodic site visits to resolve issues and coordinate related improvement initiatives. Communicated information to providers regarding special programs offered by current Health Plans. Provided coaching and mentorship to teams, setting clear performance objectives in support of corporate sales goals. Generated sales reporting focusing on productivity, sales staff effectiveness, and trend spotting sales and marketing data. Strengthened and maintained relationship with local network providers to boost plan membership by 80% and increase profit.

Rockland County, New York, United States

Sourced to effectively market Medicaid Managed Care programs to eligible outreach programs while developing and introducing innovative marketing strategies for enrollment events. Conducted and managed outreach events, obtaining sponsorships and assisting clients with initial application processes, providing education regarding government sponsored programs including Medicaid, Child Health Plus, and Family Health Plus. Conducted competitive research to assist Advertising Coordinator in creating engaging advertising campaigns; effectively identified, developed and assisted management in uncovering sales opportunities.Produced and distributed real-time tracking reports to determine event and sales site effectiveness. Grew productive working relationships with community-based outreach programs to support shared goals.

Poughkeepsie, N.Y.

Team leader for Provider Relations team, conducting new provider orientation for primary care, secondary, and specialty physicians for Medicaid, Medicare, and Healthy Kids product lines.• Initially recruited to devise and implement marketing strategies for enrollment events; successfully executed over 270 events to meet and exceed targeted sales objectives. • Successfully developed IPA provider group within assigned territory, and grew and managed provider network and re-credentialing in the Hudson Valley. • Point of contact for contract negotiations, HEDIS/QUARR discussions, and network deficiency resolution, providing support with provider/member grievances.

New Windsor, N.Y.