- Developed web backend for e-commerce platform (FastAPI).- Designed and developed REST and GraphQL APIs for the website’s frontend and internal company software.- Discussed needs, requirements, and issues with other teams to identify problems and implement solutions.- Integrated payment processing (Stripe, TreviPay) and CRM (HubSpot) APIs.- Configured web apps for deployment (AWS, Azure, Docker).- Implemented new features on the frontend (React, TypeScript, Material UI).

- Designed and maintained automated processes of a Salesforce instance (Apex, Flows), such as the mailing and faxing legal documents to clients, judges, or other entities. - Created helpful Visualforce pages, Screen Flows, and Informatica Guides/Processes for various departments (e.g. screen prompts during customer service calls) and update them as internal procedures change. - Refactored existing code/processes to reduce complexity and increase comprehension among maintainers. Migrated internally hosted Python scripts to AWS Lambda. - Created an internal database (SQLite) to hold and organize publicly available data from multiple government entities, joining information spread out among several different classification systems that change annually.- Quickly respond to and solve internal user requests via ticketing system (Zendesk). Create new users (Active Directory, Salesforce), build reports/dashboards for users, set up and run data loads, manage Salesforce profiles/permission sets, remote support/maintenance (AnyDesk, RDP).

- Reviewed claimants’ medical records, wrote pre- and post-hearing memoranda to Administrative Law judges, forming theories of award for Social Security Disability benefits.- Contacted clients to prepare them for their upcoming hearings. Represented clients either in court or telephonically as a non-attorney representative. - Team leader for a group of legal summary writers, addressing writers' questions and editing summary drafts.

- Set the layout of text of event invitations based upon clients' specifications, adjusting the size, weight, leading, and other properties to produce an aesthetically-pleasing print. - Proofread and edited the work of other typesetters. Contacted dealers to resolve issues pertaining to their orders.