Anthony Russo Email & Phone Number

Australia

Sydney, Nsw, Au

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

In my role I perform a diverse range of administrative tasks pivotal to the onboarding of retailers onto IGA Shop Online and IGA Rewards. Executing these with precision and adherence to deadlines has contributed to the growth of these programs which now each have over 400 participating stores. Additionally, I provide support to various stakeholders including the marketing and campaign teams so that retailers are well set up to achieve sustained success.

Sydney, New South Wales, Australia

Actioning around 80 emails and inbound calls per day from a wide range of corporate customers. These requests dealt with sensitive consumer credit information such as payment defaults, requiring a high level of diligence and accuracy. Adopting a renewed customer-focus, I contributed to a team that reduced its' SLA from over 30 days to 5 days.

Sydney, New South Wales, Australia

Making a high volume of outbound calls, I educated the public on Meals on Wheels' important community work in order to secure donations and purchases into a charity raffle.

Sydney, New South Wales, Australia

Working in affiliation with some of the largest wagering organisations in Australia to educate customers on the new and emerging technologies available to enhance their wagering experience. Utilising my sales and interpersonal skills, I secured new subscribers to our service and maintained rapport with existing customers.

Bachelor Of Commerce, Marketing Management

High School Certificate

Activities and Societies: Mock Trial, St Vincent de Paul Night Patrol, College Leadership Team, Liturgy Committee, MCC Representative Sport