Anthony Ryan Email & Phone Number

Birdhill Co.Tipperary

Building strong relationships with external customers and securing long term businessDealing with customers and managing complaintsReviewing monthly sales and profit performanceEnsuring the After sales department achieves its targetsPlanning marketing events and campaignsSupporting team members in achieving their goals and directing them on day to day enquiriesChampioning excellent customer service skillsEnsuring maximum efficiency and profitability of the After Sales Department whilst providing a high level of customer satisfaction.Ensuring that all service, warranty and repair works are carried out to the highest standard at our on-site and off-site locations. Ensuring the effective management of all resources in the After Sales Department. Ensuring that Health & Safety regulations are complied with and high standards of housekeeping and security are achieved and maintained within the workshop and surrounding areas. Maintaining excellent working relationships with Suppliers. Maximizing commercial opportunities for the After sales Department. Contributing to the development of plans, policies and procedures as required ensuring the achievement of all tasks in an efficient and timely manner. Maintaining an effective control of costs in line with agreed objectives by regular examination and review of management accounts and budgets. Controlling, maintaining and checking stocking levels of parts.Responsible for recruitment and training management if new and existing employees.

Birdhill Co. Tipperary