Anthony S. Glover work email
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Anthony S. Glover personal email
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Highly effective general manager with a proven and successful track record in managing businesses, sales management, relationship management, corporate development, and operations management. Expertise in revenue-generating positions focused on managing store managers, sales managers, and/or leaders of employees who face off with customers.Anthony currently serves as Global Payments and Global Client Executive at VISA. His experience building and managing small and agile global teams provides him with the tools to tackle the challenges this role presents. He was previously responsible for HSBC's U.S. retail network. Before that, at Chase, he managed 500 bank branches in multiple states (approx. 5k employees), managed a 24/7 call center (800 employees), managed relationships with large external enterprises (Visa, MasterCard, Amex, Discover, British Airways, AARP, IHG, Amtrak, Sony, Toys R Us, etc...), led the HR function for 75k people and successfully managed and grew multiple $1B P&Ls.
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Global Payments And Global Cobrand ExecutiveVisa Jun 2021 - Jul 2024Foster City, California, Us -
Member Board Of DirectorsSphinx Organization Jan 2006 - Dec 2023Detroit, Michigan, UsMission – “Transforming lives through diversity in the arts.” -
Evp - Head Of U.S. Retail Banking - Engineer Of Positive TransformationHsbc Aug 2016 - Jun 2021London, GbWith P&L responsibility, I manage over 1,500 people in transformation projects toward modernization and digitalization of the branches, ultimately resulting in more Customer Convenience. -Responsible for HSBC’s U.S. branch network, ATM network, remote telesales and Network Operations. -Major participant in closing Justice Dept. DPA and all Consent Orders and MRAs in my areas of responsibility -Expanded branch hours and reduced overall staffing by 20% while materially increasing sales staff-Increased sales in all product categories driven by increased bankers and higher productivity per banker. -
Svp Corporate Development - Chase Merchant ServicesJpmorgan Chase & Co. Nov 2013 - Oct 2015New York, Ny, UsResponsible globally for firm-wide relationship with the payment networks and other merchant acquires. Also responsible for leveraging our internal wholesale channels to expand our merchant services and solutions to clients. Head of Human Resources - Consumer Banking - JP Morgan- Head of HR for Chase’s 70,000+ people in Consumer Banking and strategic partner to CEO of Consumer Banking. Hired to help improve the employee experience and support the transformation of the branch operating model. - Leveraged employee feedback and market data to improve hiring, training, leadership and compensation programs. Highest employee satisfaction of all major business units at JPMC, improved retention and supported better business results. -
Svp Head Of Hr Consumer BankJpmorgan Chase & Co. Jan 2012 - Nov 2013New York, Ny, UsHead of HR for Chase's 70k people in Consumer Banking
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Svp General Manager Co-Brand And Affinity Credit CardsJpmorgan Chase & Co. May 2008 - Dec 2011New York, Ny, UsP&L responsibility for $1B revenue portfolio of Co-Brand and Affinity cards including British Airways, AARP, Intercontinental Hotel Group, Military cards, Toys R Us and other private label store and gas cards.
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Regional Executive Retail BankingJpmorgan Chase & Co. Jan 2005 - Apr 2008New York, Ny, Us- P & L responsibility for Chase’s 450+ branch network and 5,000+ branch employees in MI and IN. - Grew market share each year in my top markets including the Detroit and Indianapolis metro markets. - Led network expansion by adding over 75 branches in the region including placing branches inside of Meijer grocery stores in MI. Expansion propelled Chase to number 1 in branch locations in MI.
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Market ManagerJpmorgan Chase & Co. May 2003 - Dec 2005New York, Ny, Us- Managed 120 of Chase’s IL branches after managing a district of 20 suburban branches. - Multiple bankers, branches and districts ranked in the top 3 in their peer groups nationally. - Rebranded branches from Bank One to Chase.
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Svp OperationsJpmorgan Chase & Co. Jan 1998 - Apr 2003New York, Ny, UsLed customer service call centers in Chase Card Services, 600+ employeesConsistently improved employee satisfaction and customer satisfaction measures after Bank One merger with First Chicago.
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Vice President And ControllerAmerican Express Jan 1985 - Jan 1998New York, Ny, UsUltimately I was VP and Controller in FL '94-'98, after positions of increasing responsibility in NY headquarters Finance from '85-'94.Led 250 people and functions including payroll, reconciliations, card embossing, budget and forecasting.I worked on US and global consolidation of finance functions and back offices to improve overall efficiency, through global partnerships with consultants.We set up a Leader Led Trainer Program that is still operational today.
Anthony S. Glover Skills
Anthony S. Glover Education Details
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Florida Agricultural And Mechanical UniversityAccounting
Frequently Asked Questions about Anthony S. Glover
What is Anthony S. Glover's role at the current company?
Anthony S. Glover's current role is Global Payments Executive (Retired).
What is Anthony S. Glover's email address?
Anthony S. Glover's email address is an****@****sbc.com
What schools did Anthony S. Glover attend?
Anthony S. Glover attended Florida Agricultural And Mechanical University.
What skills is Anthony S. Glover known for?
Anthony S. Glover has skills like Banking, Management, Financial Services, Portfolio Management, Retail Banking, Finance, Leadership, Credit, Relationship Management, Loans, Credit Cards, Financial Analysis.
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