Leading a team of 80 collaborators, I am responsible for Network and Connectivity Services. My scope includes Connectivity Services and Security, covering Backbone, Cloud, Remote Sites (WIFI, LAN, SDWAN), Internet Access (Surf & Secure Remote Access), Datacenters, and Partner Connectivity. We work with technologies such as AWS, Azure, Cisco, Fortinet, Zscaler, and more.

Managed a team of 10 "NOC Front Office", responsible for Network and Security Operations:Scope: Connectivity Services and Security including Backbone, Cloud, Remote Sites (WIFI, LAN, SDWAN), Internet Access (Surf & Secure Remote Access), Datacenters, and Partner connectivity.Technologies: AWS, AZURE, CISCO, FORTINET, ZSCALER, etc.ITIL process management: Changes, Incident, Problems, CMDB, etc.Operational management of infrastructures: Ensuring operational readiness of Network and Security services.Network and Security Tools Management.Crisis Management.Communication.Achievements: Internalization of NOC team, steadily improving Service Quality (reduction in major incidents, incident rates post-changes, etc.), scope expansion (+25% per year), and extension of service portfolio and international service coverage.

Service Delivery Manager for DNS: Management of DNS, DHCP, and IPAM services.Achievements: Stabilized, simplified, and funded services. Expanded services to AWS (Route 53) & AZURE (Infoblox) clouds.Service Delivery Manager for Network and Security Tools:Defined and streamlined the tool portfolio (Network Monitoring: DX NETOPS & CACTI/WEATHERMAP, Cloud Monitoring: DYNATRACE, Logs Monitoring: SPLUNK, Network Performance Monitoring and Diagnostics: NETSCOUT, Configuration Backup: DX NETOPS & BACKBOX, Network automation platform: AWS LAMBDA, GITHUB, CONFLUENCE, etc.)Managed internal expertise.Selection and contracting of Tools and Partners.Crisis unit management (Major incidents, Performance issues).Integration with the IT ecosystem (ITIL Tools like ServiceNow, etc.)Business Case and economic model.Change management and Communication.Achievements: Established a comprehensive, coherent Network and Security Tooling and Industrialization foundation, deployed across the entire scope and used daily by teams to secure production. Monitored 3000 devices, 150 real-time network maps.

Architect for the Group ENGIE's IT Master Plan in Europe: Annual infrastructure budget of €650 million, 60 data centers, 11,000 servers, 120 networks.Achievements: Five transformation plans (Workstation, Datacenter and Cloud, Networks, Identity Management, Communication, and Collaboration) being deployed.Technical Director for the group's workstation transformation program.Defined the strategy for the program.Proof of Concept.Partner selection and contracting.Technical management of the architecture, construction, pilot, and exploitation phases (Workstation virtualization – technologies by VMWare, VCE, and Microsoft).Business Case and economic model.Change management and Communication.Achievements: Solution in production and ongoing workstation migration.Transverse Architect.Mobility Strategy: Defined the "Mobility" service offering, convergence of workstation and mobility, BYxD experimentation.Metrology: Defined an end-to-end metrology service and complex problem resolution.Achievements: Unified Workstation and Mobility service offering. Experimentation of a Metrology service covering workstation and messaging areas. Recommendations for generalization.

Alcatel, PWC