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Results-oriented Technical Writer with a proven track record in media, software development, and e-commerce sectors. Experienced in collaborating with cross-functional teams, including Product, UX, and Software Engineering in Agile environments. A versatile professional offering expertise in creating user manuals, installation guides, and online knowledge bases, and determined to make technology equitable to all skill levels.
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Technical WriterRevizto Jul 2024 - PresentLausanne, Vaud, Ch -
Technical WriterEcco Select Mar 2024 - Jul 2024North Kansas City, Mo, UsAssisted a client with a cloud monitoring service migration to Datadog by documenting best practices, creating training materials, and updating SOPs to reflect the new monitoring environment. Incorporated agile practices across two teams and assisted engineers and project managers with requirements gathering, meeting notes, and project planning to ensure delivery and help build the client relationship. -
Technical WriterTopgolf Callaway Brands Aug 2023 - Dec 2023Carlsbad, Ca, UsCreated technical troubleshooting documentation for proprietary Toptracer software and hardware installations used at Topgolf venues world-wide. Facilitated team transition from Pages to Microsoft Word and enabled universal document access, editing, and reduced review processing time.Worked with QA to create a sandbox environment for the documentation team to gather screenshots more efficiently and improve productivity. -
Technical WriterAventiv Technologies Nov 2022 - May 2023Dallas, Texas, UsAs a Technical Writer for the Media and Entertainment department my responsibilities included:- Updated and maintained user guides and content policy documentation that was distributed both internally and externally to users and content providers for our digital media platform. - Created/edited copy for seasonal and promotional marketing newsletters and notifications that were distributed across 500,000 endpoints in the United States.- Gathered Product Requirements from the Product team for a digital media platform redesign. - Created and refined user stories for an Agile development team through JIRA.- Performed market analysis to improve content offerings for 3 product lines on a digital media platform that reached over 500,000 users, with a focus on diversity, inclusivity, and personal betterment content. - Responsible for communication with internal and external stakeholders on content viability, deliverability, and support ticket status. - Prioritized tasks for 3 different product lines and provided weekly reports to Directors on product development status, including: Roadblocks, New Features, New Content, and External Communications. -
Technical WriterAventiv Technologies Apr 2019 - Nov 2022Dallas, Texas, UsAs a Technical Writer for the Public Safety department my responsibilities included:- Created and maintained user guides, requirements, user stories, and technical design documentation through Confluence, JIRA, and Microsoft Office.- Gathered product requirements and created user stories for a public safety product that had to meet federal and state guidelines.- Collaborated with Product and UX teams to create high fidelity prototypes using Figma.- Built internal facing online knowledge base templates and software documentation using Microsoft Office and Confluence. - Collaborated with Product and Software Development teams to document meeting objectives and communicate action plans between teams. - Assisted with Quality Assurance and User Acceptance Testing (QA - UAT) and documented found Bugs. -
Business System AnalystReflect Systems Inc Mar 2018 - Feb 2019Richardson, Tx, Us- Gathered Requirements and built project plans and quotes using Salesforce and Microsoft Project for hardware procurement and installation for sites in the United States and Canada.- Created project and process documentation for both internal and external clients using Confluence.- Coordinated shipments, vendors, and installations of digital signage systems throughout the United States and Canada.- Created installation manuals and troubleshooting documentation for multiple digital signage systems to be used by on-site technicians. -
Technical AnalystReflect Systems Inc Jan 2017 - Apr 2018Richardson, Tx, Us- Created training manuals for new hires detailing software and hardware used for multiple clients.- Supported the PMO team by creating reports with Salesforce and Microsoft Excel to analyze project progress, network health, and communication with clients.- Implemented, maintained, and trained the support team on a new Asset Management System to track internal and external assets used for multiple clients.
Anthony Schuler Skills
Anthony Schuler Education Details
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The University Of Texas At DallasAnd Emerging Communications -
The University Of Texas At DallasArts And Technology
Frequently Asked Questions about Anthony Schuler
What company does Anthony Schuler work for?
Anthony Schuler works for Revizto
What is Anthony Schuler's role at the current company?
Anthony Schuler's current role is Technical Writer - SaaS, Media, and Education.
What is Anthony Schuler's email address?
Anthony Schuler's email address is an****@****ack.com
What schools did Anthony Schuler attend?
Anthony Schuler attended The University Of Texas At Dallas, The University Of Texas At Dallas.
What skills is Anthony Schuler known for?
Anthony Schuler has skills like Microsoft Office, Game Design, Unity3d, Zendesk, Salesforce, Text Editing, Logmein.
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