Anthony Sears Email & Phone Number

Birmingham, Al, Us

Lakeshore

• Responsible for researching and analyzing issues related to customer accounts• Identifies valid and fraudulent charges, setting up fraud files, using multiple research techniques to resolve issues, reconciling and summarizing fraud losses and communicating with customers to notify of inquiry and problem resolution• Monitors fraud prevention reports and ensure appropriate steps are taken to reduce possible losses• Analyzes suspicious activity on customer's accounts and researches past history for customer activity• Contacts account officer(s) to assist in verification of items• Maintains company fraud database records• Responds to emails, phone calls and voice mails from branches and account officers• Completes database for Suspicious Activity Report (SAR) referrals

Birmingham, Alabama

Provide quality, accurate and timely customer service involving daily processing of financial transactions in an operations environment, which include the duties and responsibilities described herein. Position requires that individual work with moderately complex issues on a daily basis. -Daily perform a variety of routine clerical, administrative, reconciliation, and item processing and/or data entry functions necessary for the processing relative to the mission of the department. -Daily post entries to accounts, make adjustments, and ensure balancing as required. -Monthly prepare volume, transaction and/or routine reports. -Daily review and verify documents for processing. -Daily respond to inquiries from customers to resolve fairly complex problems. -Daily respond to complex and sensitive inquiries from law enforcement, attorneys, vendors, and other financial institutions.

Homewood

Financial Crimes Specialists take fraud related inbound calls from Wells Fargo credit/debit card customers and review account activity that has triggered our fraud rules.

Fine counting cash, credit card offers, cashier’s checks, and etc.Advising clientele the best options for their financial well-being. Check cashing and deposits, loan payments, product explanations and being able to identify opportunities to refer to the sales partners within the branch

Birmingham, Alabama Area

I help customer with decisions and letting them know what they can do with the new technology that is current in today's world.

Bachelor Of Applied Science (B.A.Sc.)

Psychology Degree, Psychology

Activities and Societies: N/A