Branch Manager striving to have the best team in the company through passion and delivering world class service

Maintaining high standards of customer service, Looking after the car line and site to make sure information on display was accurate and up to date, making sure site was clean and for customer visits. All cars are clean and in line so visually appealing to customers . Site has be changed to keep it eye catching to customers and they notice the site, this is done through thorough attention to detail. Providing after sales service to build relationships with customers to ascertain future custom and recommendations from previous customers to gain new sales. Maintaining customer data base that all information is correct and relevant. Taking stock of cars and data records so they can be cleaned registered in timely manor as to meet and exceed customer expectation. Car inspections for any damage that may have happened in transit. Great communication skills to help explain benefits and features of cars. Excellent phone communications and data capture skills to gain appointments and close deals.

Carphone Warehouse - Daily Banking, Rota Planing in advance, Performance reviews, Daily weekly and monthly updates, Staff reviews, Point of sale change over, Merchandising, Setting individual targets, Recruitment, Delegating tasks and Staff training and coaching