As a General Manager at All Dry Services East and South San Diego, I oversee the delivery of premier mitigation and mold remediation services to customers who have experienced water, fire, or smoke damage to their properties. I have 12+ years of comprehensive experience in the restoration and construction industry, with a focus on safety, quality, and customer satisfaction. I hold three IICRC certifications: WRT (Water Damage Restoration Technician), AMRT (Applied Microbial Remediation Technician), and ASD (Applied Structural Drying Technician).My core competencies include project management, sales operations, inventory control, data entry, Xactimate estimation, team leadership, and relationship building. In my previous role as a Project Manager at Roto-Rooter Plumbing and Drain Service, I successfully generated $1.2M+ in 2021 revenue for water restoration emergency service by reinforcing company standards and coordinating with contractors and insurance adjusters. I am driven and goal-oriented, with a strong work ethic and a platinum-level customer service. I am also empathetic, dedicated, and organized, with friendly communication, reliable organization, excellent multitasking, and relationship-building skills. I am passionate about helping others and willing to learn and grow with a culture full of energy and enthusiasm.