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@clicktime.com
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3 phones found area 415 and 888
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LinkedIn matched
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Anthony Severo is listed as Customer Success | Customer Education | Onboarding Specialist | Data Driven Professional with 15 Years Experience Building Processes and Relationships based in San Francisco, California, United States. AeroLeads shows a work email signal at clicktime.com, phone signal with area code 415, 888, and a matched LinkedIn profile for Anthony Severo.
Anthony Severo previously worked as Senior Manager, Customer Success at Codex Health, Inc. and Customer Success Manager - SMB & Midmarket at Clicktime. Anthony Severo holds Bachelor Of Music, Professional Music from Berklee College Of Music.
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AeroLeads found 3 current-domain work email signals for Anthony Severo. Compare company email patterns before reaching out.
I am a results-focused Customer Success professional with strong technical aptitude and ‘big picture’ perspective who is motivated by seeing my customers achieve their results! My experience covers a wide span of post-sales responsibilities, including managing day-to-day operational needs, producing online training curriculum and marketing collateral, collaborating across departments to deliver product enhancements that improve customer experiences, and consulting with customers to increase the value they receive from a solution. I have been fortunate enough to work with both large and small organizations in a wide variety of industries (including non-profits and healthcare organizations), with proven success upskilling end-users of any seniority level or technical background.I'm most interested in a challenging role with a B2B SaaS company that builds products to drive business efficiency, increase productivity, and make collaboration/communication easier. I love working with data to better understand pain points, identify trends, and uncover insights that will improve an organization's efficacy.In addition to helping people/organizations be successful through technology, my passions also include music (picked up the bass guitar in my early teens and fell in love), travelling (especially to other countries), eating & making delicious things (yes, I have a sourdough starter), environmentalism, hiking, yoga, and cult cinema.
Listed skills include Guitar, Singing, Community Outreach, Bass, and 11 others.
A career timeline built from the work history available for this profile.
Palo Alto, US
Codex Health is an early-stage MedTech startup building remote patient monitoring software (both mobile data collection from patients and web-based dashboards for medical professionals).- Sole post-sales customer facing hire responsible for developing process to manage customer and patient lifecycle. - Represented customers and patients during product.
San Francisco, CA, US
ClickTime is a privately-owned software company (founded 1999) that provides project-based time tracking, expenses reporting, and resource management solutions to an extremely diverse customer base.- Owned the Small/Medium Business and Midmarket customer relationships and lifecycle (approximately 1/3 of total ARR)- Responsible for developing and.
San Francisco, CA, US
Responsible for:- Charting the Customer Journey- Managing contract renewals- Identifying and managing potential upsells/account expansions for month-to-month accounts- Creating Self-Service Training Modules and Collateral- Tech-touch Customer Success Management and backup CSM for managed accounts- Investigating escalated support inquiries- Prioritizing bug.
San Francisco, CA, US
- Front-line support during growth period of 44% worldwide users- Developed onboarding & customer journey collateral- Project Lead for the migration/creation of new online help center- Primary customer advocate & live issue tracker(promoted to Customer Education & Senior Support Manager)
Oakland, CA, US
The Sierra Club is the nation's oldest environmental nonprofit, with dozens of chapters/offices throughout the country. I worked at national HQ supporting/training field and chapter staff as well as volunteer organizers all over the USA.- Implemented online training curriculum for all incoming database users- Translated executive needs into actionable.
Oakland, CA, US
- Tech Support for various online databases, labels-producer, database navigator, organizing consultant, and online advocate.- Developed online guides for database use.- Composed, edited, & reviewed local & national email & other online outreach.- Supported volunteers/staff via training of acquiring contact data for advocacy outreach.
Interim administrative and logistics support for Development Office. Researched, planned, booked travel, compiled & formatted synopsis of visits with donors. Quickly learned policies, procedures, and database structure.
New York, US
Odds and ends master, multi-tasker, organizer, problem-solver, and general go-to-guy.
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Anthony Severo is listed as Customer Success | Customer Education | Onboarding Specialist | Data Driven Professional with 15 Years Experience Building Processes and Relationships.
AeroLeads has found 3 work email signals at @clicktime.com for Anthony Severo.
AeroLeads has found 3 phone signal(s) with area code 415, 888 for Anthony Severo.
Anthony Severo is based in San Francisco, California, United States.
Anthony Severo has worked for Codex Health, Inc., Clicktime, Sierra Club, Harvard University West Coast Development, and Discovery Communications.
You can use AeroLeads to view verified contact signals for Anthony Severo, including work email, phone, and LinkedIn data when available.
Anthony Severo holds Bachelor Of Music, Professional Music from Berklee College Of Music.
Anthony Severo is listed with skills including Guitar, Singing, Community Outreach, Bass, Bass Guitar, Songs, Leadership, and Nonprofits.
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