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Anthony Shephard is listed as University of Michigan School of Information Undergrad StudentDesigner | Strategist | Coder | Mentor based in Ann Arbor, Michigan, United States. AeroLeads shows a work email signal at coinbase.com and a matched LinkedIn profile for Anthony Shephard.
Anthony Shephard previously worked as Project Manager, IT Asset Management at Novastar Solutions and Lead HP PC Warranty Repair Technician at Novastar Solutions. Anthony Shephard holds Bsi: Bachelor Of Science In Information, Ux Design, Minor: Business from University Of Michigan - School Of Information.
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AeroLeads found 1 current-domain work email signal for Anthony Shephard. Compare company email patterns before reaching out.
Michigan born, San Francisco transplant, and back in Michigan.
Listed skills include Customer Service, Management, Sales, Web Design, and 34 others.
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Auburn Hills, Michigan, United States
Manage PC deployment, replacement, and data migration projects. Document and build processes while training team members. Create SAP purchase requests for customer inventory management based on PC lease lifecycle.
Auburn Hills, Mi
Met performance incentive goals, resulting in 10% increase in revenue. Coordinated with users and IT teams at General Motors Warren Tech Center and Stellantis Headquarters and Tech Center to provide timely warranty repair services for all HP notebooks, desktops, and tablets. Developed and supported Java-based repair job tracking and search tool to meet day to day and audit needs. Maintain spare part inventory and file warranty claims with HP. Train onsite staff to provide additional repair services and lead team of 3 technicians. Interface with HP representatives and customer IT teams to assist with integration of new hardware platforms.
Livonia, Mi
Data migrations and pc lifecycle services at FCA Headquarters and Central Tech Center.
Birmingham, Michigan, United States
Computer science tutor for hire with a proven record of results for students. Introductory up to university level curriculum.
Bloomfield Hills, Mi
Mentor 6th and 7th grade student teams in the design, construction, programming, and driving of competitive Vex IQ robots. As of the 2018 season, I have designed and am instructing an introduction to programming through RobotC curriculum. I coached multiple state champion teams and over 30 teams who qualified for the world championship event.
Create a first class customer experience with support by email, live chat, and community forums.Complete preliminary merchant account application reviews.Author end user support portal documentation.Provide internal process feedback and team resource contributions.Generate bug reports based on client and personal use cases.
Testing customer flows and sanity tests on Android, moderating internal bug report database, authoring bug report summary digests, upkeep and authoring of both public and internal knowledgebase articles, and day to day customer support including community forum moderation.
Assisting new customers in purchasing proper hosting for their applications.Administration and upkeep of existing accounts.Training new members of the sales and billing department.
Manage schedule for sales and billing department.Upkeep on daily billing administration tasks.Hire and train new sales and billing department staff.Communicate with Arvixe management on department progress and duties.Assist new clients in selecting a proper hosting platform for their application.Upkeep and administration of existing client accounts.Provide client and staff input to Quality Assurance.
Answer customer inquiries by emailBudget and purchase game related merchandiseCommunicate with game community through forums and live in-game chat
Activities and Societies: Crane Scholar. Junior Statesmen of America, Theatre
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Anthony Shephard is listed as University of Michigan School of Information Undergrad StudentDesigner | Strategist | Coder | Mentor.
AeroLeads has found 1 work email signal at @coinbase.com for Anthony Shephard.
Anthony Shephard is based in Ann Arbor, Michigan, United States.
Anthony Shephard has worked for Novastar Solutions, Freelance, Cranbrook Educational Community, Coinbase, and Arvixe.Com.
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Anthony Shephard holds Bsi: Bachelor Of Science In Information, Ux Design, Minor: Business from University Of Michigan - School Of Information.
Anthony Shephard is listed with skills including Customer Service, Management, Sales, Web Design, Microsoft Excel, Microsoft Office, Technical Writing, and Computer Hardware.
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