Leadership:• Managed daily operations by forecasting staffing needs and production volume• Trained and developed staff to achieve high performing teams• Conducted performance reviews to identify and rectify areas for improvement• Resolved staff concerns/problems while facilitating solutions for complex matters• Implemented changes in working conditions and equipment to improve workflow, efficiency and team safety• Produced operation reports, including forecasting staffing needs and production volume, to support cost-reduction and service improvement initiatives• Prioritised and prepared production schedules and communicated production goals to staff• Achieved performance and production targets through effective leadership of teams and resourcesService Delivery and Accountabilities:• Reviewed production orders, schedules, delivery dates and inventory levels to determine product availability to meet production targets• Managed all areas of manufacturing, safety, inventory control and process implementation• Implemented root cause and corrective actions to remove production constraints and improve product quality• Budgeted monthly expenses and implemented cost controls• Conducted frequent quality and compliance reviews of production work• Inspected finished products for quality and adherence to customer specifications• Reviewed production orders to determine types, quantities, variations, specifications and proposed material resources to complete assignments• Achieved maximum performance across safety, maintenance, and production metrics• Reviewed key performance indicators daily and made necessary adjustments to increase production• Coordinated preventive maintenance on production equipment, including routine calibration• Participated in production design activities with senior managers through collaborative or sole delivery of technical requirements, financial planning and production scheduling

• Researched and secured new accounts to increase sales and profitability.• Communicated with clients via email, phone and in meetings.• Oversaw multiple accounts and worked diligently to meet and exceed performance goals.• Input customer order details into system, accepted payments and updated accounts.• Developed productive relationships with business representatives and consulted closely to uncover needs and provide suitable solutions.

• Generated new accounts by implementing effective networking and content marketing strategies.• Developed relationships with clients and provided individualised customer service to maintain longevity of accounts.• Increased revenue by obtaining and securing new accounts, while providing value-added services to existing clients.• Maintained professional network of potential clients and business opportunities.• Worked closely with executive team to outline company goals and transfer goals to account holders.• Achieved client loyalty through quality, productivity, service and proactive management.• Developed productive relationships with business representatives and consulted closely to uncover needs and match available solutions.• Tracked and analysed weekly sales reports, implemented corrective action plans and streamlined sales operations.• De-escalated customer issues and concerns with prompt follow-through.• Oversaw multiple accounts and worked diligently to meet and exceed performance goals.• Managed budgeting, forecasting and performance for all accounts.• Addressed customer questions and concerns regarding products, prices and availability.• Collaborated with other account managers to prepare and deliver performance updates and quarterly business reviews.

•Collaborated with staff to maximise customer satisfaction, streamline procedures and improve bottom-line profitability.•Managed daily operations, including supervising multiple team members.•Trained, mentored and supported high-performing team, providing regular performance review, feedback and coaching.•Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.•Implemented conflict-resolution tactics by cooperating with clients and staff to achieve team objectives.•Achieved and surpassed production targets through effective staff management, task allocation and materials coordination.•Managed day-to-day operations, including supervision and assignment delegation for team members.•Assessed upcoming projects to forecast projected resource requirements.•Developed incident management strategy, including troubleshooting, root cause analysis and timely resolution.•Inspected production areas to identify and correct unsafe or unauthorised practices.•Reviewed daily financial reports and reconciled accounts to keep information current and accurate.•Planned daily operational strategies, including delivery routing and team workflows.•Managed pre-inspections, site supervision, site measurements, scheduling and equipment management.•Monitored and directed all aspects of department operations and team in production, safety, equipment, performance, quality and records management.•Set and administered annual operating budget, consistently maintaining controls and preventing overages.•Replenished inventory to maintain levels and completed quarterly inventory audits, counted and updated inventory reports upon receipt of new shipments.

•Increased productivity through cross-training and thorough training of both current employees and new hires.•Maximised warehouse efficiency by dispatching crews and coordinating optimal daily schedules.•Supervised employees in receipt and storage of products.•Scheduled shifts for employees ensuring appropriate staffing for each shift across all positions.•Project managed warehouse system updates to increase productivity and reduce errors.•Satisfied reporting requirements with timely and accurate logging of daily activities.•Secured resourcing for materials, equipment and personnel to meet warehouse operational needs.•Established and maintained good relations with customers, vendors and transport companies.•Provided information to shipping and receiving personnel regarding inventory stock.•Efficiently dealt with changes, delays and unexpected events to ensure customers received products on time.•Maintained accurate and current order and shipment forms, inventory documentation and customer records.•Inspected all equipment, recommending repairs or replacements as needed.

•Operated forklift to elevate or place merchandise in appropriate areas.•Packed products daily while keeping detailed records of productivity and identifying areas for improvement.•Examined packages and goods for damage and notified vendors of specific issues requiring replacement.•Demonstrated great teamwork skills with staff members involved in production and transport.•Prepared inventory for shipment, preparing shipment documents and securing products on pallets.•Monitored work areas for cleanliness and obstacles, moving cartons and boxes to keep all aisles free of clutter for ease of movement.•Received deliveries and processed all incoming shipments by scanning packages and updating orders in system.

•Supervised and coordinated day-to day activities of subcontractors to satisfy project needs.•Estimated materials and labour requirements to complete jobs within budgetary and timeline requirements.•Maintained high standards of safety, productivity and quality for every job.•Analysed job sites daily to mitigate risks for workers and visitors.•Mixed, poured and spread concrete, asphalt and other materials with high accuracy to meet project requirements.•Installed outdoor kitchens, stone-masonry and wood fire ovens according to customer specifications.•Reviewed design plans and instructions to carry out work according to client specifications.•Maintained work sites and client property.•Inspected completed work to maintain high-standards of finished projects.•Communicated with current and prospective customers regarding services and pricing.•Sourced materials from various places to cut costs and expedite completion.•Monitored project progress to enforce adherence to deadlines and quality standards.•Maintained up-to-date knowledge of all statutory requirements and regulations.•Resolved issues quickly through meticulous research and quick decision making.

•Finished surfaces by trowelling, floating and brushing following project requirements and specifications.•Poured concrete into forms using pump hose and levelled.•Set up scaffolding and other temporary structures to support crew during work.•Positioned wire mesh and rebar to reinforce concrete.•Inspected and maintained tools and equipment.•Mixed, poured and spread concrete, asphalt and other materials with high accuracy to meet project requirements.•Calculated concrete quantities needed for jobs.•Followed plans, orders and technical specifications to complete accurate work that met project specifications, codes, and quality standards.•Used organisational skills to meet productivity requirements.•Loaded and unloaded vehicles with supplies needed on job sites and kept accurate daily counts of all materials used.•Adhered to safety regulations on job sites to minimise falls and accidents.

•Maximised warehouse efficiency by dispatching crews and coordinating optimal daily schedules.•Scheduled shifts for employees ensuring appropriate staffing for each shift across all positions.•Increased productivity through cross-training and thorough training of both current employees and new hires.•Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.•Promoted performance improvements by coaching, counselling and disciplining personnel and appraising job results•Provided detailed instructions for job responsibilities, safety protocols and company guidelines to new employees.•Led employee performance reviews and discussed improvement strategies with each team member.•Collaborated with staff to maximise customer satisfaction, streamline procedures and improve bottom-line profitability.•Maintained accurate and current order and shipment forms, inventory documentation and customer records.•Reconciled accounting records including shipping and receiving logs and purchase orders.•Efficiently dealt with changes, delays and unexpected events to ensure customers received products on time.•Secured resourcing for materials, equipment and personnel to meet warehouse operational needs.•Planned and optimised warehouse work processes to improve fulfilment system efficiency.•Monitored equipment for signs of mechanical issues and organised repairs to maintain functionality.•Provided subject matter expertise on inventory levels and processes to internal and external customers to meet diverse requirements and smooth processes.•Maintained knowledge of federal, state and local regulations to enforce adherence to requirements in daily operations and advise management on policy changes necessary for compliance.•Established and maintained good relations with customers, vendors and transport companies.•Project managed warehouse system updates to increase productivity and reduce errors.