Anthony Simard Email & Phone Number

Trois-Rivières, QC, CA

Trois-Rivières, Quebec, Canada

General Manager of an IHG dual-property: Holiday Inn Express & Suites (Select Service - 111 rooms) | Candlewood Suites (Extended Stay - 111 rooms) in Trois-Rivières Ouest with a total of 222 rooms. Opening of Candlewood Suites on 30 May 2024. Contact email: asimard@hiextroisrivieres.ca

Québec, Quebec, Canada

Assisting the Director, People & Culture, Mr. Jean-François Dallaire, CRHA, with daily Human Resources tasks, including facilitating union discussions and managing employee relations. Serving as the primary hiring agent and ensuring staff retention through engagement initiatives and recognition programs.

Québec, Quebec, Canada

Leading the Front Office and Housekeeping departments while ensuring seamless coordination between the two to maintain exceptional guest satisfaction. Executive Committee member, responsible for overseeing daily operations in the absence of the General Manager. Serving as Marriott Coordinator and Champion, upholding brand standards and excellence.

Québec, Quebec, Canada

Temporary replacement during maternity leave, overseeing department-level Human Resources and integrating the collective agreement into daily department planning. Led the Opera 5.6 upgrade and contributed to the brand revamping process. Managed the Brand Standard Audit and collaborated with the Crescent Revenue team on revenue management planning..

Beaupré, Quebec, Canada

Now operating as Delta Hotels by Marriott, Mont-Sainte-Anne, Resort & Convention Centre (formerly Château Mont Sainte-Anne). Delta Hotels Conversion in 2021. Managing the Front Office Department with a focus on quality assurance and brand standards. Responsible for department-level Human Resources, including adherence to the collective agreement in daily.

Quebec, Quebec, Canada

Temporary replacement during maternity leave, collaborating closely with the Revenue Manager to ensure efficient reservation management while optimizing revenue opportunities.

Quebec, Canada

Assisting the Rooms Division Manager in organizing the Guest Service Department and supporting its Human Resources functions. Managing guest feedback across all platforms, including Medallia (GSS), TripAdvisor, OTAs, and Google Reviews, while coordinating with all departments to ensure consistent guest satisfaction.

Quebec, Canada

Conversion as a Tribute Portfolio Hotel in 2017. Supervising the Welcome Team and serving as both Tribute Portfolio and Marriott Champion. Part of the opening team, contributing to the successful transition from Opera Starwood 5.5 to Opera Marriott 5.4.

Handling check-ins and check-outs, as well as providing concierge and bellman services. Replacing Night Auditor when needed.

Responsible for closing the hotel day and reopening it, preparing and distributing reports, and performing all Front Desk Clerk duties.

Conversion from Holiday Inn Select to Holiday Inn. Handling check-ins and check-outs, as well as providing concierge and bellman services.

Beauport, Quebec, Canada

Accounting and income tax

Quebec, Canada

Bachelor’S Degree, Playwriting

Double Major

Certificate In Hotel Revenue Management, Hospitality Administration/Management

Activities and Societies: -Introduction to Hotel Revenue Management -Forecasting and Availability Controls in Hotel Revenue Management.

Bachelor’S Degree, English Literature

Irish Literature: -The Irish Literary Revival -The Irish Short Story Tradition -Selected Topics in Irish Literature: Irish Plays -Special.

General Manager Certification, Hospitality Administration/Management