Anthony Simms Email & Phone Number

Toronto, Canada Area

Toronto, Ontario, Canada

Toronto, Canada Area

Toronto, Canada Area

• Responding to inbound calls within the expectations of the National Quality Guide• Handling disputes and inquiries from cardholders, potential clients, branches and other financial institutes• Recognizing opportunities to promote, cross-sell and up-sell CIBC products and services• Analyzing and processing credit limit requests • Preparing written correspondence regarding Visa information changes and cardholder inquires• Active use of CIBC and CPD banking system software, including AS400.• Providing customer solutions through interest rate and annual fee concerns

Toronto, Canada Area

• Conducting cold calls for Canadian Television and Radio research • Meeting daily fixed quotas for survey’s completed• Recording and collecting individual answers using the required computer research program

Toronto, Canada Area

Demonstrating advanced product knowledge and building quality customer relationships that result in ensured friendly and professional interactions with all guests.Performing tasks including but not limited to: processing credit applications, point of sale purchases, customer support, respond to inquiries, & customer database entries, along with other miscellaneous tasks.Communicating product features and benefits to customers that need assistance on purchasing Furniture, Mattresses, Appliances, Electronics and other Leon's accessories or products.

Toronto, Canada Area

Developing and executing strategic pitches and business presentations to potential sponsors on Major Fort York National Historic Site Events, 2012 Bicentennial Commemoration of the War of 1812.Reviewing, Editing and Restoring client relationship details with the use of ACT (CRM) Customer Relationship Management Program.

Toronto, Canada Area

Conducted data for multiple clients while successfully meeting hourly and daily fixed quotas.Accurately recorded information using Logit computer survey database system.Provided a professional research experience to individuals, carrying out a variety of survey subjects and collected strong opinions.Research subjects included customer service, social issues, product preferences, politics, brand awareness, banking and local/national events.

Sport And Event Marketing

1, Professional Sales Certificate

Business Marketing Diploma

Prospecting, strategic selling, presenting and negotiating as part of professional selling process. Critical thinking and planning skills.