Sales/Service Writer
Responsibilities included but were not limited to.. intake of vehicle as well as customer information, customer service, inspections, presenting the price/work to the customer, ordering and acquisition of all parts, confirming completion of all work before releasing vehicle to customer. As a "key holder" my responsibilities included opening/closing of the store reporting all numbers to corporate headquarters at the end of the day and resolving issues with unsatisfied customers. While at Big O/Leeds West I surpassed all sales goals and was ranked in the top 5 for overall sales and GP percentage out of 45 sales people on a monthly basis. I also consecutively received the greatest number of positive reviews for the store in Arvada.