Anthony Stabile Email & Phone Number

Bethpage, New York, United States

Long Island

Greater New York City Area

Recruited as a core team member of 4 to provide optimal Level 2 support to 1,200 users across 4 corporate offices and 60-80 client sites. Installed, configured, and administered Windows desktops/laptops, and audio/visual and multifunctional printing devices. Set up user accounts and permissions on Active Directory. Analyzed and resolved escalated hardware, software, and networking issues.Retained following the merger of William Lea and Tag into a newly centralized End User Support team of 8 providing Tier 2 and Tier 3 support to 1,500 users in 6 offices and remote client locations. Continued to provide dedicated high-quality services to 300 users and executives in New York and Boston. Administered, optimized, and ensured optimal uptime of Windows and MacOS desktops, laptops, software, and devices.Transitioned to provide sole Tier 2 and Tier 3 support to 250 users in the New York office following the separation of Tag and Williams Lea. Administer, upgrade, and maximize uptime and performance of MacOS and Windows end-user devices, software, peripherals, and audio/visual equipment for on-site and remote users. Set up user accounts and access to network and tools. Troubleshoot and resolve hardware and software issues.

Long Island

Jamaica Ny

Retained to provide Level 1, 2, and 3 support for the Airports Division Eastern and New England Regions. Administered and troubleshot issues with desktops, laptops, and print/file servers. Created new accounts in Active Directory and McAfee Endpoint Encryption server. Deployed patches and managed compliance for 2 Division and 4 District Offices.

Jamaica, Ny

Retained to provide Level 2 support to 700+ users in offices and 8 terminals for JFK International Airport. Installed and configured desktops and network equipment, activated and distributed mobile devices, and resolved complex problems.Completed airport-wide computer, printer, and switch refresh project; and implemented 42 Kronos time clocks in 8 buildings that improved productivity and accuracy of compensation.Planned and managed the deployment of equipment for new offices and offsite locations, and the decommission and set-up of equipment for the relocation of offices. Implemented IT training program for New Hire Orientation.