General Manager
CurrentRecruiting and training specialist with a passion for developing and inspiring teams to generate high productivity while maintaining cost effective protocols. Supports talent development with mentor programs to encourage cross-training, promotion, and team building. Builds a culture-centric environment that values diversity and inclusion. Serves as a focal point for scheduling and behavioral matters while representing an honest and approachable resource for all staff.Food cost expert… Show more Recruiting and training specialist with a passion for developing and inspiring teams to generate high productivity while maintaining cost effective protocols. Supports talent development with mentor programs to encourage cross-training, promotion, and team building. Builds a culture-centric environment that values diversity and inclusion. Serves as a focal point for scheduling and behavioral matters while representing an honest and approachable resource for all staff.Food cost expert with the keen ability to recognize and execute profit and loss drivers. Ensures accuracy of product ordering to keep costs within parameters to ensure café growth. Seeks out opportunities to recognize and market items that are the most profitable in correlation to food cost. Accomplishes strategic objectives by establishing goals, budgets, results measurements, allocating resources, reviewing progress, and making mid-course correction. Selected Achievements: Promoted to General Manager within three years of employment and obtained certification to teach manager in training programs and mentor new leadership. Enhance operational success through effective staffing, training, adherence to OSHA regulations and ensuring well-timed customer service. Achieved highest average ever for successful completion of cross-training associates in three modules with the lowest turn-over rate. Consistently produces profitable shifts by ensuring growth, exceeding controllable profit margins, and meeting food cost parameters. Show less