Technologically Savvy Remote Support Assistant with 15+ years of experience in IT troubleshooting. I provide relief through technical support and issue resolution to customers and staff, and responsible for speeding up the computers, networks, and workflow pipelines, increasing productivity by ~400%. Innovative Product SEO Marketing Manager with 3+ years of experience in the top online marketplaces. My results for identifying high potential page ranking opportunities for over 3000 SKU's led to a +255% YoY $USD.Some examples of my results include:- Resolved device hardware and software malfunctions at Creative Pewter Designs, diagnosed and upgraded company ISP. Performed deep data analysis into the existing 30,000 SKU database, as well as their product listings. Cleansed and repaired the database, then wrote descriptive relevant copywriting, resulting in a +3150% amount of organic traffic delivered to the listings on Amazon, Ebay, Etsy, increased majority of seller central listings to ranking on page 1, and +$28,000 +255% YoY conversion ROI for the company holidays, spending less than $300 on ad boosts.- Assisted office migration to Microsoft 365 at Kitsap Tech Support for a medical HIPPA compliant firm of over 700+ medical professionals' accounts and fielded remote helpdesk assistance during break periods to provide technical support to customers, retaining both one-off client satisfaction while increasing job turnaround for the firm.I get excited about opportunities where I'm able to work with highly creative people to develop new marketing solutions in the online marketplaces and customer service spaces.